Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: neilsendavid on November 26, 2020, 04:42:49 AM

Title: Getting "Failed - Virus scan failed" when I try to download anything
Post by: neilsendavid on November 26, 2020, 04:42:49 AM

Hi. This is very frustrating. Whenever I try to download anything from any site, even if I am 100% certain that it is secure, it fails to download and I get the message "Failed - Virus scan failed". I even tried to download the uninstall from Avast and couldn't download it. Help!!! I am on Windows 10 running Google Chrome.

Title: Re: Getting "Failed - Virus scan failed" when I try to download anything
Post by: rocksteady on November 26, 2020, 11:32:09 AM

Which version (paid/free) of Avast do you have?
Which verson of Windows?

Have you tried repair of Avast:
Menu>Settings>Troubleshooting> [Repair App]
then do a Restart (not Shutdown/Startup)

Also, If you have Avast firewall, is it set to "Private"?

Title: Re: Getting "Failed - Virus scan failed" when I try to download anything
Post by: Asyn on November 26, 2020, 11:36:00 AM

Quote from: neilsendavid on November 26, 2020, 04:42:49 AM

Whenever I try to download anything from any site, even if I am 100% certain that it is secure, it fails to download and I get the message "Failed - Virus scan failed".

That doesn't sound like an Avast message, post a screenshot.