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Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: cwoodson on October 09, 2006, 04:41:03 PM

Title: Function SuperCopyFile() has failed. Return code is 00000020
Post by: cwoodson on October 09, 2006, 04:41:03 PM
I keep getting this error in my email log from our server.  Function SuperCopyFile() has failed. Return code is 00000020 What is this I show no problems with the software and I was able to update it from the server.  Help
Title: Re: Function SuperCopyFile() has failed. Return code is 00000020
Post by: Lisandro on October 09, 2006, 04:57:49 PM
If you search the board for 00000020 keyword, won't it help?  ??? ::)
Title: Re: Function SuperCopyFile() has failed. Return code is 00000020
Post by: cwoodson on October 09, 2006, 05:32:10 PM
Yes and i find nothing
Title: Re: Function SuperCopyFile() has failed. Return code is 00000020
Post by: igor on October 10, 2006, 10:19:30 AM
When does this error appear? I mean, is there a new entry for each e-mail, or it shows up on startup of the program...
Is there any more information in the log?
Title: Re: Function SuperCopyFile() has failed. Return code is 00000020
Post by: kubecj on October 10, 2006, 11:05:46 AM
This occurs when updating process tries to overwrite older version of setiface.dll with the newer one. In such case, the old version should be unloaded, but since it takes some time, SuperCopyFile waits for a while and tries again.

Error 0x20 means that the file is still locked by some other process. I think that rebooting and manual program update should fix this.