Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Sral on December 03, 2020, 12:28:53 AM

Title: Avast blocks login to strato.de
Post by: Sral on December 03, 2020, 12:28:53 AM

I am not able to log in to my Strato-account, since Avast blocks the access because of security concerns: https://www.strato.de/apps/CustomerService#/skl
Do I have to deactivate Avast to use the service, or is there another solution to this problem?

Thanks

Lars

Title: Re: Avast blocks login to strato.de
Post by: DavidR on December 03, 2020, 03:27:33 AM

See https://sitecheck.sucuri.net/results/strato.de  -  Vulnerabilities on Apache 2.2 web server (Apache under 2.4.44).
Site is considered Site is outdated (High Risk).

This means that your site is likely to be vulnerable to being exploited.  This may or may not be why Avast is alerting on the site.

You might also want to consider some of the points raised here, https://webhint.io/scanner/6905dab5-e551-4e0f-aae1-36912a551f53 especially the security hints.

Title: Re: Avast blocks login to strato.de
Post by: Sral on December 04, 2020, 04:37:49 PM

Hi David,

thank you for your help! I was just a little bit surprised, because strato.de is one of Germany’s biggest web hosting and cloud service providers. They seem to have fixed the issue by now so that Avast provides access to the site, again. Thanks for your explanations!

Title: Re: Avast blocks login to strato.de
Post by: DavidR on December 04, 2020, 04:53:27 PM

Can you post a screenshot of the alert that you are getting, as I don't know what Avast blocks the access exactly, so it is hard to say why.
You can use the Attachments and other options link.

Title: Re: Avast blocks login to strato.de
Post by: Sral on December 04, 2020, 05:09:44 PM

No, it's all great, now. Stato seems to have fixed its website, so everything is working fine. Just wanted to say thankyou for your reply.  :)

Title: Re: Avast blocks login to strato.de
Post by: DavidR on December 04, 2020, 05:22:25 PM

You're welcome.