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Consumer Products => Avast Driver Updater => Topic started by: bigbadmonsterkiller on December 10, 2020, 02:32:53 AM

Title: My computer is taking over a couple of hours to BOOT.
Post by: bigbadmonsterkiller on December 10, 2020, 02:32:53 AM

Hello,
My computer is taking over a couple of hours to BOOT.
This happened after my Drivers were updated by Avast.
This problem is getting worse & worse over time.
Is there a fix for this?

Title: Re: My computer is taking over a couple of hours to BOOT.
Post by: Stellarman on December 14, 2020, 05:24:43 PM

Quote from: bigbadmonsterkiller on December 10, 2020, 02:32:53 AM

Hello,
My computer is taking over a couple of hours to BOOT.
This happened after my Drivers were updated by Avast.
This problem is getting worse & worse over time.
Is there a fix for this?

Hi,

we sincerely apologize for your troubles however in order to be able to help you we would need more information such as log files from the product.
You can simply send them by executing our log collector utility from this path C:\Program Files\AVAST Software\Driver Updater\dulogcollector.exe and once the logs are collected they will be automatically send to our server.
Once it is done, please let me know which email address you have used there so we can join the logs with your report here.

Thank you.