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Consumer Products => Avast Cleanup => Avast Cleanup for Android => Topic started by: reemp91 on December 12, 2020, 12:38:43 PM

Title: [BUG] Avast Cleanup Can't clear app cache in the quick cleaner - Android 11
Post by: reemp91 on December 12, 2020, 12:38:43 PM
Hey, I've updated my Samsung S20 Ultra to the new One UI 3 With Android 11, and now Avast Cleanup has issues with cleaning apps cache and others in the quick cleaner.
Title: Re: [BUG] Avast Cleanup Can't clear app cache in the quick cleaner - Android 11
Post by: Pat125 on January 07, 2021, 02:45:40 PM
I have the same problem. Did you get any resolution?
Title: Re: [BUG] Avast Cleanup Can't clear app cache in the quick cleaner - Android 11
Post by: Farid Dilmaghani on September 13, 2021, 02:32:44 PM
Hello everybody. Thanks for your feedback

Some portion of cache was not accessible to our app since Android 11. The good news is we have discovered a new method for quick cache removal and it is being implemented now, anticipating an update in matter of weeks. The downside of this method is we cannot know in advance what is the size of cache to be removed, however all tests indicate it is actually more effective than previous functionality on Android 10 and below. After the cleaning we can read the result and report the value.

Farid
Title: Re: [BUG] Avast Cleanup Can't clear app cache in the quick cleaner - Android 11
Post by: Achim22 on October 11, 2021, 11:40:30 AM
Hello, are there some news about this bug?
I have got the new design, but the hidden cache is always hidden....
Thanks for an information
Achim
Title: Re: [BUG] Avast Cleanup Can't clear app cache in the quick cleaner - Android 11
Post by: Stanislav15 on April 05, 2023, 02:35:59 PM
Same problem with Android 12 and Motorola Edge 30. 2 years later no solution so this app is useless.