Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Ethan70 on December 31, 2020, 10:24:15 PM

Title: Can't refund subscription
Post by: Ethan70 on December 31, 2020, 10:24:15 PM

Trying to refund my subscription but I can't get a hold of my Order ID and no subscriptions appear on my account. Can anyone help?

Title: Re: Can't refund subscription
Post by: DavidR on December 31, 2020, 10:41:57 PM

Refund request - https://support.avast.com/en-ww/contact/sales_refund (https://support.avast.com/en-ww/contact/sales_refund) If you haven't got the Order ID, etc enter 00000000 and give as much information that you can to help identify it.