Avast WEBforum

Consumer Products => Avast AntiTrack => Topic started by: crystalswanscs on January 09, 2021, 05:10:17 PM

Title: Why is Avast AntiTrack always disabled for Firefox when AntiTrack is opened?
Post by: crystalswanscs on January 09, 2021, 05:10:17 PM

I installed Avast AntiTrack on Windows 10 (all updates are current). I enabled it for the Firefox browser (latest version) and allowed it in the Firefox extension dialog. Every time I reopen Avast AntiTrack, it is disabled for Firefox.

I have gone through the process of uninstalling Avast AntiTrack (all file and folders), rebooting and reinstalling. It makes no difference. It is always disabled for Firefox.
 
This seems to be a piece of poorly tested software that should never have been released. Do you have any plans to fix it or should I uninstall it? (And please don't say use another browser!)

Title: Re: Why is Avast AntiTrack always disabled for Firefox when AntiTrack is opened?
Post by: r@vast on January 11, 2021, 02:25:33 PM

Quote from: crystalswanscs on January 09, 2021, 05:10:17 PM

I installed Avast AntiTrack on Windows 10 (all updates are current). I enabled it for the Firefox browser (latest version) and allowed it in the Firefox extension dialog. Every time I reopen Avast AntiTrack, it is disabled for Firefox.

I have gone through the process of uninstalling Avast AntiTrack (all file and folders), rebooting and reinstalling. It makes no difference. It is always disabled for Firefox.
 
This seems to be a piece of poorly tested software that should never have been released. Do you have any plans to fix it or should I uninstall it? (And please don't say use another browser!)

Hi,

There is a bug whereby for some users the Firefox extension does not function correctly.
We are working on the release of a new AntiTrack version. We unfortunately are not able to provide an ETA, as yet.