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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: fareed on November 05, 2006, 09:34:56 AM

Title: problem with updating the VPS manually
Post by: fareed on November 05, 2006, 09:34:56 AM
hello everyone ..

when i click on the VPS update i was donwload it from avast.com, this message appears:

-------------------------------------------------------------------------

Can't install VPS update. Please report these errorcodes:
Ver: 4.7.871
SI:0X00000005
ST:0X2000001C
LE:0X00000000

-------------------------------------------------------------------------

i tried once to reinstall the avast then run the VPS update

it's works.

but is hard to reinstall it everytime i want to update the VPS

so, anyone can solve this. i will be grateful

info may be helpful for you:

----------------------------------------------
O.S.: Windows XP Professional SP2
User: Administartor
avast Ver: 4.7.871 Pro
----------------------------------------------
Title: Re: problem with updating the VPS manually
Post by: Lisandro on November 05, 2006, 01:49:22 PM
Can you see if this help?
http://forum.avast.com/index.php?topic=24694.msg202325#msg202325

Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair). You must be connected to the internet while repairing. If this does not help, can you uninstall / boot / install / boot again?
Title: Re: problem with updating the VPS manually
Post by: kubecj on November 07, 2006, 08:32:28 AM
0x2000001C = license banned. Ehm...  ::)
Title: Re: problem with updating the VPS manually
Post by: DavidR on November 07, 2006, 01:50:16 PM
Strange fareed asked this same question on Sept 17 2006 and got the same answer banned license, but they didn't protest they had a legitimate copy when kubecj gave that answer "Remove avast, install _free home version_ and don't use any of keygens again."
http://forum.avast.com/index.php?topic=23605.msg194678#msg194678
Title: Re: problem with updating the VPS manually
Post by: Lisandro on November 07, 2006, 02:49:41 PM
Quote from: DavidR on November 07, 2006, 01:50:16 PM
Strange fareed asked this same question on Sept 17 2006 and got the same answer banned license, but they didn't protest they had a legitimate copy when kubecj gave that answer "Remove avast, install _free home version_ and don't use any of keygens again."
http://forum.avast.com/index.php?topic=23605.msg194678#msg194678
Thanks for posting David.
I'm feeling stupid trying to help users with pirated avast  :P
Title: Re: problem with updating the VPS manually
Post by: DavidR on November 07, 2006, 03:21:33 PM
Yes, the first instinct is to help, rather than think the worst, no need to feel stupid for that. That someone with a pirated key has the affront to add insult to injury by asking for help in the official support site for the pirated software.

This we have to assume as 'fareed' didn't respond to the original topic, which questioned the legitimacy of there copy and license, just wait a few of weeks and try again.