Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Katarina21 on January 18, 2021, 01:07:45 PM

Title: Please help
Post by: Katarina21 on January 18, 2021, 01:07:45 PM
Hi,
I payed for premium, when i was done with the payment it said the order didn't go through. I tried one more time and the same thing happened again. I am angry because the money i tried to pay got removed from my bank account. Twice. But i haven't gotten any of the "benefits" of having this premium antivirus subscription. What in the world am i supposed to do?

 
Title: Re: Please help
Post by: r@vast on January 18, 2021, 01:13:59 PM
Hi,
I payed for premium, when i was done with the payment it said the order didn't go through. I tried one more time and the same thing happened again. I am angry because the money i tried to pay got removed from my bank account. Twice. But i haven't gotten any of the "benefits" of having this premium antivirus subscription. What in the world am i supposed to do?

Hi,

I could not find any subscription under the email address used to register on this forum. Could you please PM me the name and country used for the order?
Title: Re: Please help
Post by: Katarina21 on January 18, 2021, 01:17:01 PM
Hi,
I payed for premium, when i was done with the payment it said the order didn't go through. I tried one more time and the same thing happened again. I am angry because the money i tried to pay got removed from my bank account. Twice. But i haven't gotten any of the "benefits" of having this premium antivirus subscription. What in the world am i supposed to do?

Hi,

I could not find any subscription under the email address used to register on this forum. Could you please PM me the name and country used for the order?

Hi, how do i PM?
Title: Re: Please help
Post by: Asyn on January 18, 2021, 01:19:37 PM
Hi, how do i PM?
Click here: https://forum.avast.com/index.php?action=pm;sa=send;u=1539081
Title: Re: Please help
Post by: Pondus on January 18, 2021, 01:21:38 PM
Quote
Hi, how do i PM?
You clik name of the person you want to PM then see send PM om left side
Title: Re: Please help
Post by: Katarina21 on January 18, 2021, 01:25:24 PM
Quote
Hi, how do i PM?
You clik name of the person you want to PM then see send PM om left side

yep i figured that part out, thank u
Title: Re: Please help
Post by: Katarina21 on January 18, 2021, 01:41:47 PM
Everything is fixed!
Thank you if it was done by anyone of you! <3