Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: Linda Couch on February 01, 2021, 08:18:39 PM

Title: Why do you show a password in an email???
Post by: Linda Couch on February 01, 2021, 08:18:39 PM
Just received an email that my subscription was automatically renewed. In it, my account password is displayed. WHY????? Of all things, the company I'm paying to keep my devices and data safe is making my password visible. Please change this.
Title: Re: Why do you show a password in an email???
Post by: r@vast on February 05, 2021, 01:23:59 PM
Just received an email that my subscription was automatically renewed. In it, my account password is displayed. WHY????? Of all things, the company I'm paying to keep my devices and data safe is making my password visible. Please change this.

Hi,

This password is auto-generated (enabling you to access your order details online) and it is currently only possible to send it to you via email.
We do understand your concern and we plan on changing this process in the future.