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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: lobby007 on January 29, 2004, 05:58:34 AM

Title: Mydoom email unable to delete fromoutlook folder
Post by: lobby007 on January 29, 2004, 05:58:34 AM

Please be so kind to advice how to delete an email that has been affected by Mydoom virus.

Everytime i click on it it will generate an error and shuts down my outlook. How to get it delete?
Please advice

Robbert

Title: Re:Mydoom email unable to delete fromoutlook folder
Post by: Vlk on January 29, 2004, 07:12:45 AM

Are you talking about the on-access or on-demand scanner? When is the virus detected? Everytime you click on what it generates an error? Which error? Which version of Outlook do you have? Which OS? Version of avast?

Thanks
Vlk

Title: Re:Mydoom email unable to delete fromoutlook folder
Post by: lobby007 on January 29, 2004, 07:29:25 AM

Quote from: Vlk on January 29, 2004, 07:12:45 AM

Are you talking about the on-access or on-demand scanner?
I believe on-access scanner, I pressed delete but the email is still here.

When is the virus detected? Yesterday 28/01/04

Everytime you click on what it generates an error? Open the email.

Which error?  "Outlook.exe has generated errors and will be closed by Windows. You will need to restart the program"

Which version of Outlook do you have? Outlook 2000; 9.0.02711

 Which OS? Windows 2000


Version of avast? 4.1.335

Thanks

Robbert

Title: Re:Mydoom email unable to delete fromoutlook folder
Post by: Vlk on January 29, 2004, 07:37:24 AM

So now, if you restart Outlook, the mail is still there and marked as read?
Does avast start the alarm if you click the message now?

Title: Re:Mydoom email unable to delete fromoutlook folder
Post by: lobby007 on January 29, 2004, 09:41:28 AM

Quote from: Vlk on January 29, 2004, 07:37:24 AM

So now, if you restart Outlook, the mail is still there and marked as read?
Correct.

Does avast start the alarm if you click the message now?
No.

well maybe I just repair my outlook.

Tell you later the results.

Thanks