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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: hgratt on November 22, 2006, 04:58:01 PM

Title: Update Error
Post by: hgratt on November 22, 2006, 04:58:01 PM

Booted up my XP SP2 laptop this morning (latest AVAST version, Broadband connection) and got a strange error message:

"Last encountered error.
The requested operation cannot be performed on a file with a user-mapped section open."

Note that my connection to the Internet was good. I then tried a manual update and it worked.

Any idea as to what this error was all about?

Thanks,
Harvey

Title: Re: Update Error
Post by: Lisandro on November 23, 2006, 12:59:14 AM

Are you sure you're using the last avast version?
This seems to be an old bug... http://forum.avast.com/index.php?topic=7042.msg55494#msg55494

Title: Re: Update Error
Post by: hgratt on November 23, 2006, 01:11:37 AM

Quote from: Tech on November 23, 2006, 12:59:14 AM

Are you sure you're using the last avast version?
This seems to be an old bug... http://forum.avast.com/index.php?topic=7042.msg55494#msg55494

Yes. Version 4.7.892.

It seems to be working now. The only thing I can think of is that I was trying out CyberHawk (a HIPS program) and it was affecting my system by way of slowdowns and problems with windows explorer. I have since removed CyberHawk.

Thanks,
Harvey

Title: Re: Update Error
Post by: Lisandro on November 23, 2006, 01:16:51 AM

Thanks for posting...
Indeed, HIPS programs, if not well-managed and configurated will bring us more trouble than safety  :(
Glad you've sorted the problem.