Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: bobby5466 on November 23, 2006, 12:33:46 AM

Title: Lost License Key AND Forgot Email Address
Post by: bobby5466 on November 23, 2006, 12:33:46 AM

Hi Folks,

 I bought avast pro about a month ago but had to reformat my HD last night. Now I lost my license key and forgot which email address I used when I purchased avast.. I emailed tech support with the credit card info but have not heard back from them yet. The problem with the email is that i possibly used a generic address because I have a catch all account..

Does anyone have a suggestion as to how I can contact someone in billing or someone that can help me, as I said I DO have the credit card info that I used when I purchased the license..

Thanks

Title: Re: Lost License Key AND Forgot Email Address
Post by: Lisandro on November 23, 2006, 12:48:49 AM

You can send an email to sales (at) avast.com and post a link to this thread or tell your story...
Most probably, if you give (tell) them the 'original' email address of the key you'll receive it again.  :)