Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: John2038 on February 26, 2021, 12:09:26 PM

Title: account problem
Post by: John2038 on February 26, 2021, 12:09:26 PM

Hi,
I was billed over 100 euro recently & I have no knowledge of what I ordered nor what I have. Neither is it showing in my accounts page & I cannot find a uk tel. no. to ring. john

Title: Re: account problem
Post by: rocksteady on February 26, 2021, 12:21:34 PM

You need to submit a refund ticket. See this:
https://support.avast.com/en-ww/contact/sales_refund

If you do not have an order number, type in 7 zero's 0000000 instead and explain the situation.

Title: Re: account problem
Post by: thanhanbkvn on March 03, 2021, 04:49:55 AM

How long will it take to get a response from the system?