Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Prajay on March 02, 2021, 06:54:53 PM

Title: Payment Error
Post by: Prajay on March 02, 2021, 06:54:53 PM

Hi. I have paid the amount through upi. But as soon my payment was done through my BHIM upi app to CCAvenue my internet stopped and the avast site on my pc stopped working. After some time when i refreshed the site took me to the beginning page of form fill up. Now my payment on my phone shows the money is deducted and i haven't received any subscription code. It happened on 2nd March 2021 at 23:00. So help me please here!!!

Title: Re: Payment Error
Post by: bob3160 on March 03, 2021, 12:41:40 AM

Try this.
Use the following to get help, https://support.avast.com/article/24/ (orders and refunds) if you don't have an order # use 00000000 (7 Zeros) then explain your problem.