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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: jpaulb1 on March 03, 2021, 07:24:44 PM

Title: Avast VPN breaks internet connection when turned "ON"
Post by: jpaulb1 on March 03, 2021, 07:24:44 PM

Hi Folks,

I've just begun the trial period for Avast VPN.

When I turn it "ON" and select any one of the locations from the list, my internet connection will break.
If I turn "OFF" the VPN. my connection reestablishes itself within seconds.

Must be a common enough issue.   (The VPN is allowable in the Avast Firewall)    What am I missing?

-Paul

Title: Re: Avast VPN breaks internet connection when turned "ON"
Post by: bob3160 on March 03, 2021, 08:45:23 PM

Quote from: jpaulb1 on March 03, 2021, 07:24:44 PM

Hi Folks,

I've just begun the trial period for Avast VPN.

When I turn it "ON" and select any one of the locations from the list, my internet connection will break.
If I turn "OFF" the VPN. my connection reestablishes itself within seconds.

Must be a common enough issue.   (The VPN is allowable in the Avast Firewall)    What am I missing?

-Paul

Firewall settings? Other security related software installed?

Title: Re: Avast VPN breaks internet connection when turned "ON"
Post by: Asyn on March 04, 2021, 07:30:17 AM

Hi Paul, see if this helps: https://support.avast.com/en-ww/article/222/ (Changing DNS settings)