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Consumer Products => Avast Secure Browser => Avast Secure Browser for Windows => Topic started by: gord.power on March 04, 2021, 01:58:01 PM

Title: Adblock and Video downloader missing from Vers 88.2.8118.183
Post by: gord.power on March 04, 2021, 01:58:01 PM

I had to load the new version of Avast Secure Browser due to an issue but Adblock and video downloader are missing.  There are no extensions installed. Before installing I removed the previous version completely.  I reloaded the browser several times with the same result.

Title: Re: Adblock and Video downloader missing from Vers 88.2.8118.183
Post by: Jakub171 on March 04, 2021, 02:45:56 PM

Hi gord.power
I would like to take a deeper look into this problem, but I am going to need more information. Would you mind posting a screenshot of your diagnostic information page?
1) go to secure://settings/help
2) click diagnostic information
Thank you for reporting this issue.

Title: Re: Adblock and Video downloader missing from Vers 88.2.8118.183
Post by: gord.power on March 04, 2021, 02:49:59 PM

Here you go. Thanks

executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\GordP\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v2004 (x64)
av_version=21.1.2449
urlscanner_version=1.7.0.287
host_prefix=
browser_version=88.2.8118.183 (Official Build (64-bit))
cgid=213
cid=2100
uid=2e10d0946a5849eb8dd2e5e8552a0d57

Channel: stable
OS language: en-us
Browser language: en-US
Search Engine URL: https://www.google.com/search?client=avast&q={searchTerms}
Omaha version: 1.8.1065.0

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
mfehgcgbbipciphmccgaenjidiccnmng : Cloud Print : 0.1
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.15
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 8820.1109.0.1

Disabled extensions:

Title: Re: Adblock and Video downloader missing from Vers 88.2.8118.183
Post by: Jakub171 on March 05, 2021, 02:46:29 PM

Hi. I was able to re-create the problem and I would like to inform you, that we are working finding a solution. I hope we will find a proper solution soon.

Title: Re: Adblock and Video downloader missing from Vers 88.2.8118.183
Post by: gord.power on March 05, 2021, 09:27:10 PM

Both the Adblock and video download is now working without any intervention on my part. There now 8 various extensions pre-installed by Avast. The list was empty for 2 or 3 days after the installation of the secure browser.