Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: horbar on December 13, 2006, 02:47:53 PM

Title: false positive by avast scanning!?
Post by: horbar on December 13, 2006, 02:47:53 PM
hello,
scanning my O.S.(Windows 98-SE)  by avast result :
in C./HPOJTPRO(HP-OfficeJet PRO) /"Procdb.exe">contains
Virus:"Win32:Trojan-gen.(VC)"  :o
But looking VIRUSTOTAL result all other AV-Scanner negativ!
What are meaning the experts??! ;)
Thanks for answers :)
regards horbar

http://img223.imageshack.us/img223/9397/capture131206131646iw0.jpg
http://img223.imageshack.us/img223/6674/capture131206131902ge0.jpg
Title: Re: false positive by avast scanning!?
Post by: igor on December 13, 2006, 03:04:43 PM
Please pack the file into a password-protected ZIP or RAR and send it do virus@avast.com (stating the password in the e-mail body).
Thanks!
Title: Re: false positive by avast scanning!?
Post by: DavidR on December 13, 2006, 03:42:32 PM
If it is indeed a false positive, add it to the exclusions lists (Standard Shield, Customize, Advanced and Program Settings, Exclusions) and periodically check it (scan it in the chest), there should still be a copy in the chest even though you restored it to the original location. When it is no longer detected then you can also remove it from the Standard Shield and Program Settings, exclusions.
Title: Re: false positive by avast scanning!?
Post by: horbar on December 29, 2006, 11:05:34 AM
Please pack the file into a password-protected ZIP or RAR and send it do virus@avast.com (stating the password in the e-mail body).
Thanks!
I did it,but no any answer until now!?
@DavidR:  Thanks for your tip.

regards  horbar
Title: Re: false positive by avast scanning!?
Post by: Lisandro on December 29, 2006, 11:44:46 AM
I did it,but no any answer until now!?
Do you mean that the file is *still* detected as being infected?
Shame of avast speed for correction this false positive  :P
Title: Re: false positive by avast scanning!?
Post by: Bluesman on December 29, 2006, 01:21:04 PM
I did it,but no any answer until now!?

You will not get any answer from the avast-team (if that is what you mean)

But hopefully they will correct this false positive really soon.
Title: Re: false positive by avast scanning!?
Post by: horbar on January 02, 2007, 03:55:10 PM

..@ Bluesman,

....it seems that you are right.....thank you
regards,   horbar