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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: pap on February 01, 2004, 10:51:11 PM

Title: jees stop let me get some help plz
Post by: pap on February 01, 2004, 10:51:11 PM
no it would not boot in safe mode either now what do YOU do?
Title: Re:jees stop let me get some help plz
Post by: Firstc520 on February 01, 2004, 10:52:11 PM
did you have a bootdisk?
Title: Re:jees stop let me get some help plz
Post by: Vlk on February 01, 2004, 10:53:44 PM
Use the Windows recovery console and delete (or rather rename) either avast's or Norton's drivers.

avast's are \windows\system32\drivers\aswmon2.sys and  \windows\system32\drivers\aavmker4.sys.

After you boot to Windows, put back the drivers and uninstall either avast or Norton - completely.
Title: Re:jees stop let me get some help plz
Post by: mr.morden on February 01, 2004, 10:54:00 PM
you told us that your drivers were missing..how you would know that if comp wont run properly?
Title: Re:jees stop let me get some help plz
Post by: pap on February 01, 2004, 10:54:06 PM
did you have a bootdisk?

tes but still would not boot at all now what do YOU do?
Title: Re:jees stop let me get some help plz
Post by: .: Mac :. on February 01, 2004, 10:54:42 PM
read Vlk's post
Title: Re:jees stop let me get some help plz
Post by: mr.morden on February 01, 2004, 10:54:48 PM
Use the Windows recovery console and delete (or rather rename) either avast's or Norton's drivers.

avast's are \windows\system32\drivers\aswmon2.sys and  \windows\system32\drivers\aavmker4.sys.

After you boot to Windows, put back the drivers and uninstall either avast or Norton - completely.

i think he did format his pc allready..:(
Title: Re:jees stop let me get some help plz
Post by: pap on February 01, 2004, 10:55:17 PM
Use the Windows recovery console and delete (or rather rename) either avast's or Norton's drivers.

avast's are \windows\system32\drivers\aswmon2.sys and  \windows\system32\drivers\aavmker4.sys.

After you boot to Windows, put back the drivers and uninstall either avast or Norton - completely.

 the pc would not even boot at all how do YOU change these things then?
Title: Re:jees stop let me get some help plz
Post by: pap on February 01, 2004, 10:56:27 PM
you told us that your drivers were missing..how you would know that if comp wont run properly?

only agp 3.0 driver was not there i know because the agp transfer rate was set to 0  agp fastwrites was off also and they are enabled in md bios i know i enabled them and checked to see they still are
Title: Re:jees stop let me get some help plz
Post by: Firstc520 on February 01, 2004, 10:58:03 PM
you told us that your drivers were missing..how you would know that if comp wont run properly?


ummm.....You never did answer this ? posted by mr.morden.

so how did you know the drivers were missing if the pc did not boot up past masterboot? ???

Question answered while i was posting
Title: Re:jees stop let me get some help plz
Post by: Vlk on February 01, 2004, 10:58:26 PM
What do you mean would not boot?
It's either incapable of working because of a hardware failure - then we can't help you and the only thing you can do is go buy a new puter (or the failing part) or it IS working and then it will boot, either from the WinXP install CD and will let you access the recovery console.
Title: Re:jees stop let me get some help plz
Post by: pap on February 01, 2004, 10:59:32 PM
you told us that your drivers were missing..how you would know that if comp wont run properly?


ummm.....You never did answer this ? posted by mr.morden.

so how did you know the drivers were missing if the pc did not boot up past masterboot? ???

 after doing a complete format and reistalling xp i found the drivers missing because some games would not play
Title: Re:jees stop let me get some help plz
Post by: Firstc520 on February 01, 2004, 11:01:11 PM
you told us that your drivers were missing..how you would know that if comp wont run properly?


ummm.....You never did answer this ? posted by mr.morden.

so how did you know the drivers were missing if the pc did not boot up past masterboot? ???

 after doing a complete format and reistalling xp i found the drivers missing because some games would not play

Yes but the ? is Y the format.  as vlk said you could have just stuck in the xp disk and booted off it....??? ???
Title: Re:jees stop let me get some help plz
Post by: pap on February 01, 2004, 11:01:57 PM
What do you mean would not boot?
It's either incapable of working because of a hardware failure - then we can't help you and the only thing you can do is go buy a new puter (or the failing part) or it IS working and then it will boot, either from the WinXP install CD and will let you access the recovery console.
yes it booted from cd but the cd did not see the old OS so i could not do a repair from recovery console because it never asked . it just wanted to know where i would like to install xp pro
Title: Re:jees stop let me get some help plz
Post by: pap on February 01, 2004, 11:04:25 PM
you told us that your drivers were missing..how you would know that if comp wont run properly?


ummm.....You never did answer this ? posted by mr.morden.

so how did you know the drivers were missing if the pc did not boot up past masterboot? ???

 after doing a complete format and reistalling xp i found the drivers missing because some games would not play

Yes but the ? is Y the format.  as vlk said you could have just stuck in the xp disk and booted off it....??? ???
wrong, if it does not even see the old OS then what?
Title: Re:jees stop let me get some help plz
Post by: Vlk on February 01, 2004, 11:06:14 PM
Well that must be a HUGE disk corruption then... I wonder what has left on the disk - but to see that, you'd have to use a tool like our avast BART CD (or a boot DOS floppy with something like NTFSDos, if your disks are formatted as NTFS)

Vlk
Title: Re:jees stop let me get some help plz
Post by: pap on February 01, 2004, 11:11:07 PM
Well that must be a HUGE disk corruption then... I wonder what has left on the disk - but to see that, you'd have to use a tool like our avast BART CD (or a boot DOS floppy with something like NTFSDos, if your disks are formatted as NTFS)

Vlk
everything formatted ntfs but somehow everything got corruptedon on all 3 drives tried to recover via several programs after i got xp pro reinstalled but nothing it's just all gone but i think it corrupted the ntfs format some how
Title: Re:jees stop let me get some help plz
Post by: Vlk on February 01, 2004, 11:15:29 PM
I don't see any way how avast could've done that. It treats all files as read-only, i.e. does not alter a single bit in your files unless specifically tell it to do so...

If the drives are not accessible, there's not much you can do... You can either try some of the recovery tools out there (e.g. www.getdataback.com works pretty well) or reformat the drives and do a clean install of Windows and all other SW... :(
Title: Re:jees stop let me get some help plz
Post by: pap on February 01, 2004, 11:24:09 PM
I don't see any way how avast could've done that. It treats all files as read-only, i.e. does not alter a single bit in your files unless specifically tell it to do so...

If the drives are not accessible, there's not much you can do... You can either try some of the recovery tools out there (e.g. www.getdataback.com works pretty well) or reformat the drives and do a clean install of Windows and all other SW... :(
already did a reinstall and got everything going again but yes i'm sure that avast did this because all was just fine before the install and it never finished the install and then rebooted to nothing and norton was not running. maybe norton caused this problem but it was because avast does not itergrate well enough to be on the net. if it can in a round about way cause this kind of problem it needs some seriuos work. i always do beta testing before i release anything to the net.
Title: Re:jees stop let me get some help plz
Post by: Vlk on February 01, 2004, 11:26:58 PM
Well the fact is that Norton and avast don't play together. Period. You're right that it crashes very soon. It's neither avast's nor Norton's fault - it's just that these two programs use very similar tricks and as such don't work together...