Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: lil_witchy2 on January 06, 2007, 07:47:15 AM

Title: resident protection is MIA
Post by: lil_witchy2 on January 06, 2007, 07:47:15 AM

I just installed avast home on a computer that is using windows 98 se.  the second time i turned the computer on my resident protection went inactive and will not restart.  i know nothing about avast (obviously) and any suggestions would be greatly appreciated.  thank you!

Title: Re: resident protection is MIA
Post by: oldman on January 06, 2007, 11:10:08 AM

Do you, or did you have another av installed? If you had a previous av, how did you uninstall it?

If you are certain only avast is installed, then try uninstall reboot reinstall.

Title: Re: resident protection is MIA
Post by: Spiritsongs on January 06, 2007, 06:56:28 PM

 :)  Hi :

     In addition to what "Oldman" has shared, should always read a product's FAQs PRIOR to
     installation; ours are at www.avast.com/eng/faq-avast-4-home-professional.html  .