Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: Shari14 on April 07, 2021, 11:46:36 PM

Title: Cleanup Premium gets stuck on system junk
Post by: Shari14 on April 07, 2021, 11:46:36 PM

Hi, it's been running for over an hour and has completed all the scans except for system junk.  It also stopped automatically updating.  Please advise. Thanks in advance

Title: Re: Cleanup Premium gets stuck on system junk
Post by: Shari14 on April 07, 2021, 11:55:52 PM

nevermind, about 5 minutes after I posted this, it resolved. 1:10 minutes to run it though

Title: Re: Cleanup Premium gets stuck on system junk
Post by: Stellarman on April 08, 2021, 09:16:39 AM

Quote from: Shari14 on April 07, 2021, 11:55:52 PM

nevermind, about 5 minutes after I posted this, it resolved. 1:10 minutes to run it though

Hi,

thank you for the report.

In general it might sometimes take a bit longer to finish the system junk part because there we also scan for unnecessary Windows files and this part might take longer depending on how many files are there.