Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Jorge551 on April 08, 2021, 07:07:40 AM

Title: Avast free antivirus Reporting the following while Destiny 2 is open
Post by: Jorge551 on April 08, 2021, 07:07:40 AM
Hello, I'd like to report a possible conflict between the free anti-virus software avast and the Destiny 2 main process.
During a normal session, I tried streaming my screen, specifically d2 into a discord call. As soon as I tried this, the antivirus (AVAST) sent a pop up with this text and closed the program. The anti virus would not let me restart the game until I paused the protection.
The following is taken from the detections log file of the anti virus. I have found no other event in the files.

[2021-04-08 00:19:29.197] [info ] [cli_logic ] [10072:17248] handle_idp_reporting
[2021-04-08 00:19:29.200] [info ] [manager ] [10072:17248] Get detection for hash 'F:\SteamLibrary\steamapps\common\Destiny 2\destiny2.exe'
[2021-04-08 00:19:29.200] [info ] [manager ] [10072:17248] - not found - create
[2021-04-08 00:19:30.747] [info ] [detection ] [10072:17248] Window is newly opened
[2021-04-08 00:19:30.747] [info ] [manager ] [10072:17248] Remove detection for hash 'F:\SteamLibrary\steamapps\common\Destiny 2\destiny2.exe'

This has been posted in the corresponding bungie forums, but I was asked to report this to avast as well.
Title: Re: Avast free antivirus Reporting the following while Destiny 2 is open
Post by: r@vast on April 08, 2021, 08:16:19 PM
Hi,

Can you please report the file "destiny2.exe" via https://www.avast.com/false-positive-file-form.php
Title: Re: Avast free antivirus Reporting the following while Destiny 2 is open
Post by: Jorge551 on April 09, 2021, 01:52:01 AM
is there any way to report it without uploading a file or citing a website? The executable file is about twice the file size limit for false positive uploads.
Title: Re: Avast free antivirus Reporting the following while Destiny 2 is open
Post by: peter1437 on April 09, 2021, 03:28:59 AM
Hey, you still haven't refunded $97.74 that you took out of my account.
Title: Re: Avast free antivirus Reporting the following while Destiny 2 is open
Post by: rocksteady on April 09, 2021, 09:58:27 AM
Hey, you still haven't refunded $97.74 that you took out of my account.
Your question appears unrelated to the title of this thread concerning Destiny 2.
For payments/refunds advice look here:
https://support.avast.com/en-ww/article/Sale-Billing-FAQ/
Title: Re: Avast free antivirus Reporting the following while Destiny 2 is open
Post by: JanK on April 09, 2021, 02:42:08 PM
is there any way to report it without uploading a file or citing a website? The executable file is about twice the file size limit for false positive uploads.
Hi, please upload it to AVAST FTP https://support.avast.com/en-ww/article/FTP-file-upload#:~:text=When%20a%20connection%20to%20the,..%20from%20the%20context%20menu.
or VirusTotal https://www.virustotal.com/gui/