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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: freedom on January 13, 2007, 11:37:24 AM

Title: Password function cannot be used after upgrade to 4.7.936
Post by: freedom on January 13, 2007, 11:37:24 AM

Hi, ???
Just updated to the new version 4.7.936 via the program update.
However, the password I used to protect the on access scanner setting was not carried into the new version and I get this message

avast:The process cannot access the file because it is being used by another process
Password cannot be used.
I have since uninstalled and re-installed previous version there was no password there so I uninstalled the previous version with the aswclear utility and re-installed the latest version but still get the above message.

Any ideas would be much appreciated.

I am thinking of recovering the system to an earlier date taking away the password uninstalling and re-installing new version???

Thanks in advance, ;D

Title: Re: Password function cannot be used after upgrade to 4.7.936
Post by: Lisandro on January 13, 2007, 11:44:10 AM

It shouldn't be a problem but, unfortunately, it seems to be so  :'(
http://forum.avast.com/index.php?topic=25697.msg212116#msg212116

We need to wait for the programmers to say something about this new bug that we don't have that much experience to help  :-[

Title: Re: Password function cannot be used after upgrade to 4.7.936
Post by: freedom on January 13, 2007, 11:47:35 AM

Thanks for the link avast has a perfect support forum.

Just for info's sake System XP Home SP2 firewall Comodo.

Good luck! Await the update.  Have a good weekend.

Title: Re: Password function cannot be used after upgrade to 4.7.936
Post by: Marc57 on January 13, 2007, 06:32:33 PM

Hi Tech and freedom,

I'm having the same problem.

Title: Re: Password function cannot be used after upgrade to 4.7.936
Post by: Lisandro on January 13, 2007, 06:48:08 PM

Quote from: marc57 on January 13, 2007, 06:32:33 PM

Hi Tech and freedom, I'm having the same problem.

Everything would be fine at night... http://forum.avast.com/index.php?topic=25697.msg212190#msg212190

Title: Re: Password function cannot be used after upgrade to 4.7.936
Post by: Marc57 on January 13, 2007, 07:03:21 PM

Quote from: Tech on January 13, 2007, 06:48:08 PM

Quote from: marc57 on January 13, 2007, 06:32:33 PM

Hi Tech and freedom, I'm having the same problem.

Everything would be fine at night... http://forum.avast.com/index.php?topic=25697.msg212190#msg212190

Thanks Tech.

Title: Re: Password function cannot be used after upgrade to 4.7.936
Post by: freedom on January 14, 2007, 11:25:46 AM

Goodmorning,
Just for informations sake saw Vlk message on link above.  Thanks for the message on a Saturday Vlk.  Well I actually re-installed the previous version and updated this morning...sorry ...the password problem still there.

I will leave it like that and wait the update.

Many thanks again to you Tech.

Title: Re: Password function cannot be used after upgrade to 4.7.936
Post by: Lisandro on January 14, 2007, 01:04:50 PM

Quote from: freedom on January 14, 2007, 11:25:46 AM

Just for informations sake saw Vlk message on link above.  Thanks for the message on a Saturday Vlk.  Well I actually re-installed the previous version and updated this morning...sorry ...the password problem still there.

In fact, there was not an update yesterday  :'(
Maybe they could not manage all the necessary fixes (specially to Windows Vista).
Current version, still with problems, is 4.7.936  :-[

Title: Re: Password function cannot be used after upgrade to 4.7.936
Post by: freedom on January 14, 2007, 01:10:06 PM

Thanks Tech!

Running previous version until I see a post for the fix.

All the best.