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Other => General Topics => Topic started by: Imigrante on April 13, 2021, 01:24:59 PM

Title: Doubt about Whitelistening Process
Post by: Imigrante on April 13, 2021, 01:24:59 PM

Hello everybody.

My Windows software was diagnosed to false-positive and I sent it to the Avast's team for the Whitelistening process.

I've used the FTP to submit the program.

Avast have contacted me to inform that the software doesn't have any malicious content and, therefore, was included in the list.

But I only sent the program's installer to Avast.

Therefore, my question is: They analyze just the installer or the team have installed the software and checked the .exe and any others files?

Since now, thanks for your attention and time.

Regards, Imigrante.

Title: Re: Doubt about Whitelistening Process
Post by: Asyn on April 13, 2021, 01:35:07 PM

Quote from: Imigrante on April 13, 2021, 01:24:59 PM

Therefore, my question is: They analyze just the installer or the team have installed the software and checked the .exe and any others files?

Afaik, everything is checked.

Title: Re: Doubt about Whitelistening Process
Post by: Imigrante on April 20, 2021, 06:31:39 PM

Okk, thanks for your answer!

Regards, Imigrante.

Title: Re: Doubt about Whitelistening Process
Post by: Asyn on April 21, 2021, 07:37:52 AM

You're welcome.