Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Sam B on April 19, 2021, 10:34:28 AM

Title: Sensitive Data Shield blocks files in OneDrive?
Post by: Sam B on April 19, 2021, 10:34:28 AM

Hello,

Recently I got an Avast Ultimate subscription and I'm loving it so far. However, after scanning and protecting sensitive files with Sensitive Data Shield, some files (the ones that are protected) have a red X in my file explorer (see attachment). The status is 'Error'. How do I fix this?

(https://i.imgur.com/r9gb7Da.png)

Thanks in advance!

Title: Re: Sensitive Data Shield blocks files in OneDrive?
Post by: Asyn on April 19, 2021, 11:00:36 AM

-> https://support.avast.com/en-ww/article/298/ (Blocked & Allowed apps)

Title: Re: Sensitive Data Shield blocks files in OneDrive?
Post by: Sam B on April 19, 2021, 11:23:23 AM

Thank you. So would adding OneDrive to 'Allowed Apps' fix this?

Title: Re: Sensitive Data Shield blocks files in OneDrive?
Post by: Asyn on April 19, 2021, 11:46:30 AM

You're welcome. (Yep, it should.)