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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Cookie...? on May 02, 2021, 05:19:36 PM

Title: Can't add exception?
Post by: Cookie...? on May 02, 2021, 05:19:36 PM

So last night Avast put a file in my virus chest, when I press "restore" or "restore and add exception", it says the file can't be restored. Now a program doesn't work anymore, what do I do?

Title: Re: Can't add exception?
Post by: bob3160 on May 02, 2021, 06:44:58 PM

Quote from: Cookie...? on May 02, 2021, 05:19:36 PM

So last night Avast put a file in my virus chest, when I press "restore" or "restore and add exception", it says the file can't be restored. Now a program doesn't work anymore, what do I do?

Details might be helpful. What was put in the Virus Chest and what's the program that no longer works?

Title: Re: Can't add exception?
Post by: Cookie...? on May 02, 2021, 08:00:01 PM

Something called IDP.Generic, the program was ddlc.exe with a mod installed on it,

Title: Re: Can't add exception?
Post by: bob3160 on May 02, 2021, 08:35:26 PM

You can report it to Avast as a false positive.

Submitting files from the Virus Chest to Avast Virus Lab
https://www.avast.com/faq.php?article=AVKB21#idt_07

Title: Re: Can't add exception?
Post by: Cookie...? on May 03, 2021, 01:26:25 AM

What do I do for now?