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Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: tidusxxx on February 20, 2007, 07:27:10 PM

Title: red circle
Post by: tidusxxx on February 20, 2007, 07:27:10 PM

Hi,
I have, on the avast icon, a red circle that tells me: "The AAVM subsystem detected a RPC error".
I went on the site and done all the instructions, including reinstalling avast, but it still doesn't work...
What can I do else ?

Title: Re: red circle
Post by: DavidR on February 20, 2007, 07:37:10 PM

This is commonly associated with having another AV installed.

Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?

Title: Re: red circle
Post by: tidusxxx on February 20, 2007, 08:13:53 PM

I'm sorry, but I never had an other AV installed on my current system...

Title: Re: red circle
Post by: DavidR on February 20, 2007, 09:14:10 PM

Are these the instructions you were talking about http://www.avast.com/eng/faq-other-questions.html#idt_1539 ?
Were the services on automatic as mentioned ?

What other security based software do you have that might have an effect ?

I'm at a loss as to what it might be if you have tried the FAQ solution and you 'never' had an AV installed on this system as they are the most common issues.

Title: Re: red circle
Post by: tidusxxx on February 21, 2007, 09:56:37 AM

Yes, the service was on automatic.
I have Ad-aware.
Is it different if it is the server version ? I didn't check the names of the categories in the forum...

Title: Re: red circle
Post by: DavidR on February 21, 2007, 03:00:13 PM

I'm only an avast user and have no experience of the server version. I think it would be best you add this to the avast 4 Server forum, where it should be more noticeable. Perhaps one of the Moderators will move it.

Title: Re: red circle
Post by: Vlk on February 21, 2007, 06:27:42 PM

So, is the avast! Antivirus service really running? If not, can it be started?

Thanks
Vlk

Title: Re: red circle
Post by: tidusxxx on February 24, 2007, 05:21:42 PM

Sorry, I had no more internet for a while...
No, the service is not running but I can scan my computer (by the way, I already had a virus...).
When I try to start it, it's written: "Error 1069: The service did not start due to a logon failure."
Also, automatic Avast! update is not working, but I can still update manually.

Thanks,
tidusxxx

Title: Re: red circle
Post by: Vlk on February 25, 2007, 07:03:35 PM

Please see here: http://forum.avast.com/index.php?topic=26558.msg217424#msg217424

Thanks
Vlk

Title: Re: red circle
Post by: tidusxxx on February 25, 2007, 08:48:19 PM

It works just fine now!
Thanks,
tidusxxx