Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: infinisri on April 25, 2003, 08:12:49 AM

Title: automatic update
Post by: infinisri on April 25, 2003, 08:12:49 AM

Avast4 Home edition - prompts me for an update (I am not sure if it is software or data update). The following dialog box ends in an error: saying Server could not be "downloaded" - I am not sure what that means.

It could be that my ZoneAlarm is interfering; it could be that I am not known to the server because perhaps the registration is glitched; or else something else is happening.

Any ideas?

Title: Re:automatic update
Post by: kubecj on April 26, 2003, 01:44:25 AM

Please, always post full error messages. Without them we may only guess. Or consult your setup.log file from avast4\setup directory.

Title: Re:automatic update
Post by: infinisri on April 30, 2003, 08:45:19 AM

The whole error message is
"Error: Can not connect to server"
Server www.asw.cs [unknown: 80] is down

I hope this helps.

Title: Re:automatic update
Post by: kubecj on May 01, 2003, 01:37:34 AM

Hi,

that means that avast update can't connect to that site. If the problem persists, you may check the settings of your firewall/proxy.

You may also test the proxy via: Settings/Updates/Advanced/Proxy/Test button.