Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: KKris2 on May 10, 2021, 05:10:59 AM

Title: Being billed
Post by: KKris2 on May 10, 2021, 05:10:59 AM

Hey Avast Forum!
So i need some help. I want to refund my Avast Cleanup program because Avast did not warn me 30 days before they took money from my bank account.
But the problem is that i do not actually have a order ID because they did not sent me one i bought the program on the avast Software. So do you have any tips or tricks on how to get the order ID? Or have i just lost a large amount of money?

(Just for your information i can not use my Email and log in and check it on the Avast website i have checked)(The only thing i have is my activation id)

Title: Re: Being billed
Post by: Asyn on May 10, 2021, 08:14:59 AM

Quote from: KKris2 on May 10, 2021, 05:10:59 AM

But the problem is that i do not actually have a order ID because they did not sent me one i bought the program on the avast Software. So do you have any tips or tricks on how to get the order ID?

Just enter/use 00000000 (Order-ID) and explain it in your request.