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Business Products => Avast Business => Topic started by: marko.parkkola on May 18, 2021, 11:42:47 AM

Title: Wrong computer name shown in Avast
Post by: marko.parkkola on May 18, 2021, 11:42:47 AM
Hi. I hope I'm writing to correct forum. I have a curious problem with Avast Business.

I have Avast Business Security installed. The thing is, administrator can't find my computer in devices list. It might be that my computer is shown with wrong name on the list, so we can't figure out what my computer is in the list.

I'm not sure, but I think the problem is that:
- my computer name was COMPUTER-ASDF9283WHATEVER
- I installed Avast
- I changed my computer name to MIGHTYMOUSE

And now administrator is seeing COMPUTER-ASDF9283WHATEVER, not MIGHTYMOUSE in the devices list. The problem is that I don't know/can't recall what my computer name originally was. And we can't just delete every device in the list so that Avast could reread them. Or can we?

Any suggestion is highly appreciated. Thanks in advance.
Title: Re: Wrong computer name shown in Avast
Post by: marko.parkkola on May 18, 2021, 01:07:35 PM
We managed to identify my computer by IP address.
Title: Re: Wrong computer name shown in Avast
Post by: Martin Svoboda on May 25, 2021, 02:47:45 PM
Hi, in the device list there is an option to display:

Try to add the "real name" column to your view and search through values in that column.