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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: thought_memory on February 12, 2004, 10:02:54 PM

Title: Avast is deleting my email bodies
Post by: thought_memory on February 12, 2004, 10:02:54 PM

Any incoming message that has an attachment gets it's email body deleted. The attachment is fine.

If I pause the Internet mail provider, everything works fine.

Is there a solution to this problem ? My only option at the moment is to turn virus checking off, or use a different product .....

Title: Re:Avast is deleting my email bodies
Post by: EVdB on February 12, 2004, 10:36:28 PM

Hi,

Which e-mail client are you using?

Does the sender use Pocomail and Avast? If so, there's a bug described (nr. 901) when somebody who sends attachments in Pocomail in combination with the outgoing signature of Avast. The receiver will always receive a blank body message.

Or maybe this bug is on the side of the receiver?

This bug is under investigation by Poco Systems.

 ;) Eric

Title: Re:Avast is deleting my email bodies
Post by: hugoboss on February 13, 2004, 01:34:46 PM

got this (problem) too, i think it has to do with javasrcipt or vbs coding, because it happens with html mail only. got a 50k mail and it empty ??? , seems avast cleaned/replaces data without beeing infected. terminate avast does not bring the mail back

mozilla mail

Title: Re:Avast is deleting my email bodies
Post by: Vlk on February 13, 2004, 01:51:50 PM

Do you have the option to add info to uninfected messages on?

Title: Re:Avast is deleting my email bodies
Post by: Technodrome on February 13, 2004, 03:34:36 PM

Same here.
Avast! deleted body of my two e-mails (plain text). At first I thought the sender screwed up, but it happened again today. BTW I am using OE6.

Quote

Do you have the option to add info to uninfected messages on?

I just checked my emails and add info was on. I suspected that this could cause a problem so I switched it off.


tECHNODROME

Title: Re:Avast is deleting my email bodies
Post by: EVdB on February 13, 2004, 03:52:59 PM

Yesterday I received newsletters in HTML & plain text and I only received Avast's signature or only pictures for HTML.
Using Pocomail version 3.0.3 1742 NLD.

 ??? The funny thing is that other newsletters, also HTML & plain text, did come through.

My Avast Pro-version is set to 'adding text on incoming and outgoing'.
This all happened since I updated, so maybe there's a bug.
 ;) Eric