Avast WEBforum

Consumer Products => Avast Driver Updater => Topic started by: Helena61 on May 31, 2021, 04:36:12 PM

Title: Avast Driver Updater messed up with my computer sound/audio system
Post by: Helena61 on May 31, 2021, 04:36:12 PM

Since the Avast Driver Updater last run in my computer, it updated the audio/sound programmes in my computer and corrupted them. Since then (10th of may) my computer has no sound and I am unable to have online meetings, watch videos, anything, for more than 20 days. I have got in contact with Avast team through this page and they told me to do some steps in order for them to be able to help me fix this issue their system caused and I have had no further news from them, and my computer is still damaged.

Avast was supposed to make our lifes easier, not harder. I am wasting so much time trying to figure out how to solve this and beeing really damaged by this issue.

Title: Re: Avast Driver Updater messed up with my computer sound/audio system
Post by: r@vast on May 31, 2021, 09:21:24 PM

Hi,

Could you please contact support and they should be able to assist you in installing the correct driver.
https://support.avast.com/en-ww/contact/paid_pc_Avast-Driver-Updater