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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: ajey on June 01, 2021, 07:00:23 PM

Title: Scan history icons swapped
Post by: ajey on June 01, 2021, 07:00:23 PM
Hi, I was checking out my scan history in avast, oddly the scans which found no malware has a red exclamation mark on its left and the scans which actually had found malware has green tick on its left. I think the icons are swapped for the results.

Same issue is also their in AVG Free running in another machine. My machine is running avast! premium security running 21.4 update. Refer attached screenshot (taken when running free version, same happens with premium security too).
Title: Re: Scan history icons swapped
Post by: DavidR on June 01, 2021, 08:01:26 PM
Many such topics in the forums about this, ghost icon with !.

It means that a file was unable to be scanned, but not amounting to virus found.

Why are you running so many scans ?
With a resident (on-access) scanner the need for on-demand scans is much depreciated. For the most part dormant/inert files are being scanned, the other active files are going to be scanned by the resident shields when they are activated.
Title: Re: Scan history icons swapped
Post by: ajey on June 02, 2021, 05:52:13 PM
Many such topics in the forums about this, ghost icon with !.

It means that a file was unable to be scanned, but not amounting to virus found.

Why are you running so many scans ?
With a resident (on-access) scanner the need for on-demand scans is much depreciated. For the most part dormant/inert files are being scanned, the other active files are going to be scanned by the resident shields when they are activated.

Then the UI needs to make it clear that some files were not scanned. This ghost icon with red exclamation mark does not represent that information visually. Also showing a green tick along with a scan that detected malware isn't clear (may be it intends to convey that the threat was deleted/quarantined)

I was testing out if the scan speeds increased after initial scans. I know I don't need to scan this often :)
Title: Re: Scan history icons swapped
Post by: DavidR on June 02, 2021, 06:51:56 PM
You could also check the scan logs as this is just a visual representation, one that I agree isn't great.

For me the greater point is that there are no malware alerts, though I can't see what it is in your image you have obfuscated.