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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: rotcoddam on February 16, 2004, 05:43:37 PM

Title: My new registration key won't work.
Post by: rotcoddam on February 16, 2004, 05:43:37 PM
Hi,  in win98se I can't get updates because a message keeps coming up that the reg number is invalid or out of date even though I just registered and put in the new number.
Title: Re:My new registration key won't work.
Post by: .: Mac :. on February 16, 2004, 11:17:27 PM
did you use copy/paste? if not check the number to make sure you did not make a typing error
Title: Re:My new registration key won't work.
Post by: techie101 on February 17, 2004, 01:02:41 AM
RC,

Mac is correct.  The best way to enter the registration number is to cut and paste.  Avast is sensitive to spaces, dashes and capitals.

Silly question, but have you had Avast for more than 12 months?
Then the key will not work.  A new registration will be required.

If you copy and paste and it still does not work,l et us know.

techie
Title: Re:My new registration key won't work.
Post by: .: Mac :. on February 17, 2004, 01:18:21 AM
Quote
Silly question, but have you had Avast for more than 12 months?

techie let me awnser that question
Quote
though I just registered
he just got it
Title: Re:My new registration key won't work.
Post by: rotcoddam on February 17, 2004, 04:35:33 AM
I copied and pasted, but still no luck. Then I uninstalled and installed. Still no luck.  ???
Title: Re:My new registration key won't work.
Post by: rotcoddam on February 17, 2004, 05:57:10 PM
OK I found it. The date on my computer was set to the year 2014. I'll check with the kids to see what they were doing. (Do you really think I'll get an answer) :(.
Title: Re:My new registration key won't work.
Post by: Vlk on February 17, 2004, 06:16:33 PM
Glad you figured it out. No wonder avast didn't like the key in this case! ;)
Title: Re:My new registration key won't work.
Post by: techie101 on February 18, 2004, 12:02:07 AM
Quote
OK I found it. The date on my computer was set to the year 2014.

Who found it?  Modest aren't you. ;)

The only reward I get on the forum is an occasional thank you and a little credit for providing good assistance.  The solution for your key code problem was the same one that caused your problem with staying signed in on the Forum.  

http://forum.avast.com/index.php?board=1;action=display;threadid=2786;start=new (http://forum.avast.com/index.php?board=1;action=display;threadid=2786;start=new)

Now, I wonder how that got solved.  ???

Thanks
techie

Title: Re:My new registration key won't work.
Post by: Lisandro on February 21, 2004, 04:46:44 AM
OK I found it. The date on my computer was set to the year 2014. I'll check with the kids to see what they were doing. (Do you really think I'll get an answer) :(.

Rotcoddam, if you are using Windows XP, I suggest you let your kids only with 'user' privilegies and not 'administrator' ones  ;)

Off course, there is a way to dig into this setting but I'll post only if you want to  ;)