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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: cheater87 on April 25, 2007, 06:27:20 PM

Title: Can't update Avast Home.
Post by: cheater87 on April 25, 2007, 06:27:20 PM

I click the green update button and the program freezes. It has auto update on so I'll see if it can still auto update, but manual updating isn't working. I installed the newest version from the green popup that said a new version was available. I also tried restarting the computer and that didn't work either.

Title: Re: Can't update Avast Home.
Post by: DavidR on April 25, 2007, 06:38:11 PM

Are there any errors in the avast log viewer (right click the avast icon, select log viewer), Warning or Error sections.

Try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow. You need to be on-line to do this.

Title: Re: Can't update Avast Home.
Post by: cheater87 on April 25, 2007, 07:35:27 PM

Nothing happens when I do the add remove button for some odd reason.

Title: Re: Can't update Avast Home.
Post by: DavidR on April 25, 2007, 08:38:51 PM

That would tend to indicate that the installation is not good. Allied with your other problem, best to reinstall avast, see below.

Download the latest version of avast http://www.avast.com/eng/programs.html (http://www.avast.com/eng/programs.html) and save it to your HDD, somewhere you can find it again. Use that when you reinstall.

Download the avast! Uninstall Utility, find it here (http://www.avast.com/eng/avast-uninstall-utility.html) and save it to your HDD so you can find it later.

Now run the uninstall utility, reboot, install the latest version, reboot.

Title: Re: Can't update Avast Home.
Post by: cheater87 on April 25, 2007, 09:32:20 PM

Its working now. I had to cut it off to get on the bus. Came home and it updated. That was odd.

Title: Re: Can't update Avast Home.
Post by: DavidR on April 25, 2007, 10:13:31 PM

Ah computers, don't you just love them ;D