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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Darkworm on May 02, 2007, 11:43:03 AM

Title: scanning error on avast 4.7.1001 on windows vista
Post by: Darkworm on May 02, 2007, 11:43:03 AM

hi can someone help keep getting the error iam ruuning avast pro 4.7.1001

 Log Name:      Antivirus
Source:        avast!
Date:          02/05/2007 08:19:31
Event ID:      90
Task Category: Client
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ++++
Description:
AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\Users\++++++\AppData\Local\Microsoft\Windows Mail\Backup\new failed, 00000005. 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="avast!" />
    <EventID Qualifiers="16896">90</EventID>
    <Level>2</Level>
    <Task>4</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2007-05-02T07:19:31.000Z" />
    <EventRecordID>5</EventRecordID>
    <Channel>Antivirus</Channel>
    <Computer>++++++</Computer>
    <Security />
  </System>
  <EventData>
    <Data>AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\Users\++++++++\AppData\Local\Microsoft\Windows Mail\Backup\new failed, 00000005.  </Data>
  </EventData>
</Event>

Can someone help on this

Title: Re: scanning error on avast 4.7.1001 on windows vista
Post by: Vlk on May 02, 2007, 12:29:13 PM

Can you please check if the file in question has some non-standard access rights?

Thanks
Vlk

Title: Re: scanning error on avast 4.7.1001 on windows vista
Post by: Darkworm on May 02, 2007, 12:45:41 PM

Do Not know. this log was found in the windows event viewer. all i know iam useing windows mail let me know how to find out and i will let you know thanks

Title: Re: scanning error on avast 4.7.1001 on windows vista
Post by: Vlk on May 02, 2007, 02:26:22 PM

Is the sensitivity of the avast on-access scanner set to High? Can you please try setting it to Normal?

Thanks
Vlk

Title: Re: scanning error on avast 4.7.1001 on windows vista
Post by: Darkworm on May 02, 2007, 06:00:05 PM

hi i have just set the on-access scanner to normal and the error is still there. what is causeing this? ???

Title: Re: scanning error on avast 4.7.1001 on windows vista
Post by: pk on May 05, 2007, 03:24:52 AM

Hello Darkworm, we have found a problem and it'll be fixed in new avast! version. Thank You for letting us know  ;).

Title: Re: scanning error on avast 4.7.1001 on windows vista
Post by: Lisandro on May 05, 2007, 01:38:30 PM

Quote from: pk on May 05, 2007, 03:24:52 AM

Hello Darkworm, we have found a problem and it'll be fixed in new avast! version. Thank You for letting us know  ;).

pk, knowing the problem help us to help the other because when we read a error report here on forum we can associate it with the bug you have been discovered. Just my 0.02.