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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: hendrikbez on June 12, 2021, 03:42:20 PM

Title: Does not stop delete exe file
Post by: hendrikbez on June 12, 2021, 03:42:20 PM
I am running an application windows 10, I did add it to exceptions in Avast

Menu/settings/Exceptions/add advanced exception/

But when I start the application Avast still pick it up and delete it.
So now  I have to turn of Avast every time to use this application
How can I get it not to delete the exe file.
Title: Re: Does not stop delete exe file
Post by: DavidR on June 12, 2021, 04:28:57 PM
1.  What is the file name being detected, a screenshot of the avast alert window (with the additional details section open) ?

2.  What was the full path and file name that you added to the exceptions ?

Why did you elect to use the 'add advanced exception' it should work in the Exceptions  ?
Plus which option did you use Website - File/Folder - Command  ?