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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: WASCAR on May 04, 2007, 11:37:03 AM

Title: avast error in starup pc
Post by: WASCAR on May 04, 2007, 11:37:03 AM
hi!!!
In my PC Startup I recieve some messages.  Please see the attachment
Title: Re: avast error in starup pc
Post by: DavidR on May 04, 2007, 03:33:03 PM
Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?

What is your firewall ?
Does it allow ashWebSv.exe internet access ?

What version of avast do you have, latest is 4.7.1001 (see about avast!) ?
How long have you had avast ?
Title: Re: avast error in starup pc
Post by: Lisandro on May 04, 2007, 04:07:54 PM
Do you use any spam killer application? Which one? Which port (numbers) does it use?
Title: Re: avast error in starup pc
Post by: WASCAR on May 04, 2007, 11:24:21 PM
To DavidR :
I have avast 4.7.1001 and I use Windows Firewall.

To Tech :
I dont have any spam killer. I have only Spybot Search And Destroy
Title: Re: avast error in starup pc
Post by: Lisandro on May 04, 2007, 11:44:43 PM
How are set your avast! services?
Start > Control Panel > Administrative Tools > Services

I suppose you have to have four avast! services:

C:\Program Files\Alwil Software\Avast4\ashServ.exe (avast! antivirus service)
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (avast! Update Service)
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner service)
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! e-Mail Scanner service)

The two first of them should be Automatic loaded and the two last Manually loaded.

Can you post a screenshot of the last one?
Title: Re: avast error in starup pc
Post by: DavidR on May 04, 2007, 11:59:49 PM
To DavidR :
I have avast 4.7.1001 and I use Windows Firewall.

What about this question you didn't answer, a common reason for this problem.

Quote from: DavidR
Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?
Title: Re: avast error in starup pc
Post by: WASCAR on May 05, 2007, 12:37:00 AM
that the new screenshot
Title: Re: avast error in starup pc
Post by: Lisandro on May 05, 2007, 01:03:22 AM
that the new screenshot
Did you change the avast settings? Specially the Redirection tab of settings?
Answer David's question, please.
Title: Re: avast error in starup pc
Post by: DavidR on May 05, 2007, 01:06:04 AM
This doesn't answer the question, it just shows another part of the Internet Mail provider ports that it would monitor.

Have you got another AntiVirus or ever had another AntiVirus on this system ?
If so what is/was it ?
If you removed it how did you remove it ?
Title: Re: avast error in starup pc
Post by: WASCAR on May 05, 2007, 01:14:25 AM
Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?

What is your firewall ?
Does it allow ashWebSv.exe internet access ?

What version of avast do you have, latest is 4.7.1001 (see about avast!) ?
How long have you had avast ?
I have only one AV Installation

ashWebSv.exe have Internet Access
my Current Version is 4.7.1001
2 year or more after my las pc formating
I use windows firewall only.

I don't change any setting in avast

I don't Installed other Antivirus before avast
Title: Re: avast error in starup pc
Post by: Lisandro on May 05, 2007, 01:18:10 AM
It's difficult to guess.
This behavior is common with two antivirus (or two email checkers at the same time), spam killers, changing on Redirected ports of avast Mail providers settings, etc.
If you have avast for a long time and did not install other programs, this is weird...
Can you post a screenshot of your settings?
Title: Re: avast error in starup pc
Post by: WASCAR on May 05, 2007, 01:27:50 AM
how i found Resident Settings??

sorry I found that
Title: Re: avast error in starup pc
Post by: Lisandro on May 05, 2007, 02:42:59 AM
how i found Resident Settings??

sorry I found that
Seems ok... it's a mystery for me... Hope someone from Alwil drop some light into this problem...
Title: Re: avast error in starup pc
Post by: WASCAR on May 08, 2007, 07:47:40 PM
The Problem Keeps On Happening to Me Someone more has an idea of what could be