Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: vader on February 19, 2004, 07:51:40 PM
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hallo - ist jemand da , der deutsch spricht ???
ich bräuchte hilfe bei meine avast "on acces schutz steuerung" !!!
if not - i need help with the "on acces protection" :'(
the problem is that i couldn't run any "provider" - i always get an error message like this :
"the aavm sub-system has found an RPC mistake" -
what should i do ???
btw : sorry for my bad english :-*
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RPC is lately become well known to people due to the msblast virus. Make sure you have ALL windows security update/patches installed
Go here for to update your operating system >
http://and that your system is not infected. windowsupdate.microsoft.com < See if that solves your problem.
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hmmm , this seems strange to me because i've installed a new os on my pc & haven't connectet do the internet without firewall - ist it possible for the msblast to come thru the ZONELABS firewall ???
btw : i've installed win2k with service pack 4 ;)
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If you did not configure the ZA correctly... maybe but the Windows Updates are the most security reason for this infection...
Did you use avast? ;)
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This has nothing to do with the MSBlast, or with any other virus. I also saw this kind of error.
In the case that I saw:
When you load up Windows, for quite some time there is an X mark on the resident icon of Avast. If you click on it, you'll get this error message, that there are some RPC error. Then, after you waited enough time, the RPC call has a timeout, and the antivirus' resident protection starts to work. It seems to be a problem with the startup of the antivirus. I saw this only on one computer (of a friend of mine). It might take, however a few minutes until the real time protection starts to work, but it always start.
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That there are some RPC error. Then, after you waited enough time, the RPC call has a timeout, and the antivirus' resident protection starts to work. It seems to be a problem with the startup of the antivirus ... It might take, however a few minutes until the real time protection starts to work, but it always start.
Some RPC errors won't let the antivirus to start... :'(
In this cases, sometimes, a full uninstall and reinstall could work. Check if the Windows services are starting automatically. Hope this help :-*
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Why should AVAST use RPC at all? Especially Avast for Home?
AVAST should not rely on such services for its functions.
At least not when it protects a standalone computer.
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Why?
Sorry, but RPC is a standard service of the operating system... it's like you'd be saying "avast! should not use the wvsprintfA() API function".
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On a second thought, I shouldn't have entered the considerations of Avast here, even though I cannot think of a reason why RPC is needed for an antivirus to function on a standalone computer.
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Because RPC (the RPC layer) is a like shell, containing lots of APIs and protocols.
avast Home/Pro only uses LPC (local-procedure-call) - quite an optimized set of functions used for inter-process communication on the same machine, but still, this thing is accessible by the RPC APIs!
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Hi.
I have the "the aavm subsystem detected a RPC error" error also.
I just clicked on the "Stop on-access protection and exit" right mouse menu on Avast icon...
then I cannot make it work again...
I've been waiting for more than 20 minutes now.
I already had that trouble and un/reinstalled. This is boring me.
Isn't there any other troubleshooting for this?
yours,
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Is the "avast Antivirus" service running?
Control Panel -> Administrative Tools -> Services.
If not, try to start it.
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The service was shut down.
I had to start it up.
It instantly changed the state of the tray icon fro, inactive to active.
thank you.
Does it mean that when I "stop the on-access protection and exit", it also stops the service and I'll have to go to the services board again?
If yes, thanks to fix it in the new version,
yours,
tigny
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No it does not stop the service. Has the startup type of this service been set to automatic? If so, I have got no idea who or what stoped it... :-\
Thanks
Vlk
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Is the "avast Antivirus" service running?
Control Panel -> Administrative Tools -> Services.
If not, try to start it.
i've tried it now - error message 5 - acces denied >:(
also when i've tried to start the avast control service :-[
this programm is going to kill my nervs :P
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Wader, are your Windows updated? Did you try to uninstall and install avast! again? I cannot imagine that a RPC error continue avoiding you to have the best antivirus :'(
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Wader, are your Windows updated? Did you try to uninstall and install avast! again? I cannot imagine that a RPC error continue avoiding you to have the best antivirus :'(
yes - my win2k is fully updated ;)
also i've tried to uninstall (included that i've deletet all entrys from the registry) & then to install again - same error :-\
the strange thing is that i think i could remember that this error cames up after register & updating AVAST !!!
so , anybody any idea ???
(btw: i use as i said WIN2k [complete updatet] / ZoneAlarm 5 [home version] / spamihilator [last version]
thanx for your support ::)
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Is the avast antivirus service started?
Control Panel -> Administrative Tools -> Services.
If it's not running, try to start it manually. If this doesn't work, please post the error message you get.
Thanks
Vlk
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Is the avast antivirus service started?
Control Panel -> Administrative Tools -> Services.
If it's not running, try to start it manually. If this doesn't work, please post the error message you get.
Thanks
Vlk
no - both the avast-service & the avast antivir doesn't start - they are set to start automatically but they don't do :-[
when i try to start them by hand i get the error-message as follows (don't remember it exactly 'cause i'm sitting in the office now , not at home) :
error 5 - acces denied - could'nt start the service on the local computer
many thanx in advance ,
dan
btw : i've got admin rights on my homepc !!!
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Hmm, access denied??
Haven't you played with the security settings of your folders? Is your disk formatted with the NTFS filesystem?
Please make sure that the "C:\Program Files" folder has Full Access right set for the account SYSTEM. This is absolutely necessary (of course, it has it by default but you might've removed this right...?).
Vlk
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Hmm, access denied??
Haven't you played with the security settings of your folders? Is your disk formatted with the NTFS filesystem?
Please make sure that the "C:\Program Files" folder has Full Access right set for the account SYSTEM. This is absolutely necessary (of course, it has it by default but you might've removed this right...?).
Vlk
yes - i've set the security settings for all folders just on the admin-acces - but i've done this before installing avast !
jep - my disk is formatted with NTFS !
the strange is that the 1st time i've installed avast all providers were working - then i've registered avast & downloaded new virus-definitions & program updates and the "on acces protection" stopped when 'ive booted my pc the next time !!!
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If the directory has no access under the SYSTEM account, it couldn't work. The service is starting under this account so the program files wouldn't be accessible at all...
I recommend granting the Program Files folder full access for the SYSTEM account. That should rectify the problem.
Thanks
Vlk
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If the directory has no access under the SYSTEM account, it couldn't work. The service is starting under this account so the program files wouldn't be accessible at all...
I recommend granting the Program Files folder full access for the SYSTEM account. That should rectify the problem.
Thanks
Vlk
ok - i'll try this first ;)
but why has it worked then with the 1st install ???
after i've installed the program i didn't change anything at the access settings!
the problem is that i won't let the system have access to all partitions & folders on my machine because of my younger brother - my harddisk contains some stuff that isn't good for him to see ;)
and because of that he has installed XP he can access my harddisk alltough i've formated it with NTFS an he's got FAT32 - seems this is an "feature" of xp - right ???
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If you grant the right only to the SYSTEM account, your lil' bro still won't see anything ;) trust me :)
(unless he's a seasoned hacker ;D)
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If you grant the right only to the SYSTEM account, your lil' bro still won't see anything ;) trust me :)
(unless he's a seasoned hacker ;D)
ok - i'll try this ::)
thx for your support so far ;)
(i will let you know if it works or not)
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thx to you all for the great tips & support - my avast is running now & i'm safe to surf thru the i-net agein ;D ;D ;D