Avast WEBforum

Consumer Products => Avast Online Security (browser extension) => Topic started by: AliA88 on June 17, 2021, 05:33:05 PM

Title: Avast Online Security Browser Extension Not Working
Post by: AliA88 on June 17, 2021, 05:33:05 PM

The plugin no longer works, I have tried everything, re installed the browser and the extension, removed all traces of the browser that was installed in the C drive so the browser does a clean install, this is a allready a clean install of windows 10 21h1, but for some reason every time i view a website i get the following message "Unknown site We don't have enough information yet to rate this website" This is happening on firefox and google chrome the latest versions.

Thank you

Title: Re: Avast Online Security Browser Extension Not Working
Post by: AliA88 on June 17, 2021, 05:33:38 PM

This is the second pic

Title: Re: Avast Online Security Browser Extension Not Working
Post by: OrdosAlpha on June 17, 2021, 06:32:20 PM

Getting the same in Firefox, Chrome and Opera. Extension was working fine yesterday.

Title: Re: Avast Online Security Browser Extension Not Working
Post by: bob3160 on June 17, 2021, 10:54:38 PM

Confirmed. I've already reported this to the developers.
Let's hope a fix will be coming soon.

Title: Re: Avast Online Security Browser Extension Not Working
Post by: danthemusicman06 on June 18, 2021, 12:42:07 AM

I can confirm I have this issue too, on Microsoft Edge Version 91.0.864.48 (Official build) (64-bit) on a Windows 10 computer. Tried everything to get it back to work, with no such luck.

The software seems to be working just fine everywhere else- it's just not showing the site ratings. Very frustrating. Glad to know I'm not the only one.

Title: Re: Avast Online Security Browser Extension Not Working
Post by: Asyn on June 19, 2021, 03:22:17 PM

Dev-Info: This issue was fixed yesterday around 18.30 CET.

Title: Re: Avast Online Security Browser Extension Not Working
Post by: bob3160 on June 19, 2021, 03:36:20 PM

Quote from: Asyn on June 19, 2021, 03:22:17 PM

Dev-Info: This issue was fixed yesterday around 18.30 CET.

(https://d1ka0itfguscri.cloudfront.net/Lh/2021/06/19/13/34/cr1qI4V1oh4/preview.jpg)

Title: Re: Avast Online Security Browser Extension Not Working
Post by: AliA88 on June 20, 2021, 08:53:28 PM

I can confirm it works since yesterday, thank you