Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: xraiderv18 on June 19, 2021, 05:05:26 AM
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is there something wrong with avast? I tried to visit amazon and avast completely stopped that visit cold.
it only just started allowing me to visit again. no idea why it did that.
11:05pm edit: nope. did it again. screenshot to follow.
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anyone got any ideas?
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full link info in attachment.
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I just registered to post the same thing. Every time I try to visit Amazon I get an alert that it blocked "cloudfront.net" and URL:Mal.
No exceptions I've done worked. I added amazon.com, cloudfront.net *.cloudfront.net, the exact URL it's been blocking, and just plain old cloudfront.net.
I had to disable my webshield.
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try the full URL, must read as https://www.amazon.com
any shorthand wont work..just tested on my end.
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try the full URL, must read as amazon.com
any shorthand wont work..just tested on my end.
The problem isn't so much with amazon as your images indicate, as MS Edge is trying to connect with a sub domain of cloudfront.net and that is why it is blocking, not amazon.com as such.
So it doesn't appear to be related to amazon.com at all.
It may just have occurred at the same time you were trying to connect with amazon.
I think you need to check MS Edge for new or recently updated browser extensions ?
I don't use Edge so I can't test.
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Same here:
Since few hours ago I am experiencing the same terrible issue which blocks Amazon website.
Connection aborted by Avast Free Antivirus.
URL:Mal
d3ag4hukkh62yn.cloudfront.net
This happens on Chrome, also on Firefox, only for Amazon.
The Avast scan found nothing. No any foreign process in Task Manager, also nothing in the Programs and Features.
Please, anyone help me how to solve this issue!
I can't find a way to exclude this in Avast settings. And should I try to exclude it at all and how?
Big thanks in advance!
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Malicious Activity! >> https://urlscan.io/result/8c205b34-c4c7-4215-865b-094b619c251f/
urlscan.io Verdict: Potentially Malicious
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Did you solve it? Or did you find a way to exclude it from the Web Shield?
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Malicious Activity! >> https://urlscan.io/result/8c205b34-c4c7-4215-865b-094b619c251f/
urlscan.io Verdict: Potentially Malicious
How to solve it?
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I have also replied in another related topic - https://forum.avast.com/index.php?topic=284118.0 - I have had no problem connecting to amazon.com or amazon.co.uk, my local amazon site.
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Probably is not a good idea to exclude it from Avast. And how to exclude it from the Web Shield?
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Malicious Activity! >> https://urlscan.io/result/8c205b34-c4c7-4215-865b-094b619c251f/
urlscan.io Verdict: Potentially Malicious
How to solve it?
If you think it is wrong, report it >> https://forum.avast.com/index.php?topic=14433.msg1289438#msg1289438
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I started having this issue today (I'm on Windows 7) as well after updating to the latest version of Avast AV so it's not just you. I do have an ad blocker add in installed in Firefox (uBlock Origin) and thought that might be the issue and tried disabling it and clearing cache/cookies/DNS but no good. I then tried amazon.com in Chrome and IE (where I don't have any add ons at all) and have the same problem which means it's not a browser issue but something computer wide.
I then temporarily disabled Avast and tried the site again...and it worked right away across all 3 browsers. I rebooted (which re-enabled Avast) and the issue came right back. So unless there is something legitimately malicious on the Amazon site, it's definitely an Avast issue in some form (the way it's handling the Amazon.com site or elements within too aggressively).
To test, try disabling your Avast temporarily (or each shield individually temporarily) and see if you still have the issue.
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try the full URL, must read as amazon.com
any shorthand wont work..just tested on my end.
The problem isn't so much with amazon as your images indicate, as MS Edge is trying to connect with a sub domain of cloudfront.net and that is why it is blocking, not amazon.com as such.
So it doesn't appear to be related to amazon.com at all.
It may just have occurred at the same time you were trying to connect with amazon.
I think you need to check MS Edge for new or recently updated browser extensions ?
I don't use Edge so I can't test.
then explain to me, friend, WHY any amazon page immediately goes 'cannot connect' on ALL THREE browsers right after avast blocks the connection? so..the problem is by direct cause to effect, on avast's end.
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Then explain to me why I don't have that problem, as my post with images indicates - https://forum.avast.com/index.php?topic=284118.msg1629284#msg1629284.
Not everyone is experiencing this problem or this forum would be on fire with activity.
Ordinarily with the Web Shield if there is a link on a site leading to a 3rd party site it alerts and blocks the primary site to prevent access, but it would normally give the primary site in the alert information, which is what I can't understand.
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I have absolutely no idea, I just know the people in this thread and the other one who've indicated they have a problem, and a good buddy of mine in kentucky's having a problem.
so I can conclude, based off their reports, and your indicating to the contrary, that theres a false positive in the system for some reason or EVERYONE who uses both avast and amazon would be blowing a fuse.
just cause person a is having a problem doesnt mean person b will.
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What problem?
(https://d1ka0itfguscri.cloudfront.net/Lh/2021/06/20/12/24/cr1YlZV1Dqz/preview.jpg)
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some of us are getting malware warnings and terminated connections to amazon.
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ok, got some workarounds for the folks who dont feel safe messing with the exceptions list.
the mobile apps are unaffected, and can be used for most tasks on amazon.
if you have windows 10, there IS an amazon app available that has all the same features of the website and so far has NOT tripped avast's web shield.
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ok, got some workarounds for the folks who dont feel safe messing with the exceptions list.
the mobile apps are unaffected, and can be used for most tasks on amazon.
if you have windows 10, there IS an amazon app available that has all the same features of the website and so far has NOT tripped avast's web shield.
If you go to https://www.amazon.com/ there is no block.
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I do. every single time.
that said...
I bounced this off the guys over at tenforums and one user ran a check here https://www.virustotal.com/gui/url/557ee3ca5f765ef99c3900580dac57fad08755e2283b6191bc109b06839753c2/detection and virus total says all clear...problem's definitely on avast's end.
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I do. every single time.
that said...
I bounced this off the guys over at tenforums and one user ran a check here https://www.virustotal.com/gui/url/557ee3ca5f765ef99c3900580dac57fad08755e2283b6191bc109b06839753c2/detection (https://www.virustotal.com/gui/url/557ee3ca5f765ef99c3900580dac57fad08755e2283b6191bc109b06839753c2/detection) and virus total says all clear...problem's definitely on avast's end.
What problem? There isn't any warning when you go to the official Amazon website.
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I do. every single time.
that said...
I bounced this off the guys over at tenforums and one user ran a check here https://www.virustotal.com/gui/url/557ee3ca5f765ef99c3900580dac57fad08755e2283b6191bc109b06839753c2/detection (https://www.virustotal.com/gui/url/557ee3ca5f765ef99c3900580dac57fad08755e2283b6191bc109b06839753c2/detection) and virus total says all clear...problem's definitely on avast's end.
What problem? There isn't any warning when you go to the official Amazon website.
are you running any other filtering/blocking software that may be interfering with avast's ability to screen? another user had like a gazillion security extensions on his system that it isn't even funny.
in any event, as I said earlier..just cause person a is not seeing a problem, doesn't mean the same is true for person b.
your operating environment is different from mine, so you've likely got a different security setup that may well be stopping you from reproducing this.
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bob3160, My theory is that if you are happily married for at least 61 years, then you don't get the warning/block. :)
For (at least some of) the rest of us mortals, the warning/block does appear quite often (see my related post at https://forum.avast.com/index.php?topic=284118.msg1629423#msg1629423).
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Avast now acknowledges it's a false positive: https://forum.avast.com/index.php?topic=284118.msg1629518#msg1629518
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Avast now acknowledges it's a false positive: https://forum.avast.com/index.php?topic=284118.msg1629518#msg1629518 (https://forum.avast.com/index.php?topic=284118.msg1629518#msg1629518)
That announcement refers to Cloudfront you're topic mentions a block in reaching Amazon.com.
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when a URL flag keeps a site from loading, its a simple deduction to refer to it by the site in question when one is more familiar with said site.
that cloudfront getting flagged by avast was keeping amazon from loading, is a simple case of cause and effect.
when you factor in the fact that amazon owns cloudfront and uses it as a CDN(Content Delivery Network), this is further evidence to that effect.
that the whitelisting of cloudfront by the avast team has resolved the issue of being unable to access amazon was proceeded by the complete absence of alerts from the web shield backs this line of thought.
therefore...the conclusion of it being an amazon block is not an unreasonable or inaccurate conclusion.
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Then explain to me why I don't have that problem, as my post with images indicates - https://forum.avast.com/index.php?topic=284118.msg1629284#msg1629284.
Not everyone is experiencing this problem or this forum would be on fire with activity.
Ordinarily with the Web Shield if there is a link on a site leading to a 3rd party site it alerts and blocks the primary site to prevent access, but it would normally give the primary site in the alert information, which is what I can't understand.
what exactly is your security setup? I ask, as I've maintained from the beginning, that everyone's operating environment is different. I'm running a minimalistic setup(avast, malware bytes, spybot SD, zone alarm firewall) as I need a more performance oriented configuration.
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Then explain to me why I don't have that problem, as my post with images indicates - https://forum.avast.com/index.php?topic=284118.msg1629284#msg1629284.
Not everyone is experiencing this problem or this forum would be on fire with activity.
Ordinarily with the Web Shield if there is a link on a site leading to a 3rd party site it alerts and blocks the primary site to prevent access, but it would normally give the primary site in the alert information, which is what I can't understand.
what exactly is your security setup? I ask, as I've maintained from the beginning, that everyone's operating environment is different. I'm running a minimalistic setup(avast, malware bytes, spybot SD, zone alarm firewall) as I need a more performance oriented configuration.
I did post it in one of these topics.
My default browser is Firefox - I also have some settings and extensions that could prevent 3rd party sites loading - so I don't know if this could be part of your problem. uBlock Origin, uMatrix, Privacy Badger and DucjDuckGo Privacy Essentials.
I have no problem connecting to amazon.co.uk (my normal connection for the uk) and no issues.
Just connected to amazon.com and still no issue.
In addition to that - I have Firefox, Privacy & Security - Enhanced Tracking Protection - set to Standard.
Avast very minimal - firewall windows - no other anti-malware or antivirus.
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@xraiderv18
Since you're the one with the problem, maybe, the smart thing to get to the bottom of this is to get you
to post what security programs you have installed.
You're having the problem most of us have no problem.
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Then explain to me why I don't have that problem, as my post with images indicates - https://forum.avast.com/index.php?topic=284118.msg1629284#msg1629284.
Not everyone is experiencing this problem or this forum would be on fire with activity.
Ordinarily with the Web Shield if there is a link on a site leading to a 3rd party site it alerts and blocks the primary site to prevent access, but it would normally give the primary site in the alert information, which is what I can't understand.
what exactly is your security setup? I ask, as I've maintained from the beginning, that everyone's operating environment is different. I'm running a minimalistic setup(avast, malware bytes, spybot SD, zone alarm firewall) as I need a more performance oriented configuration.
I'm gonna go out on a limb and say you didn't see my post on page 2...
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Then explain to me why I don't have that problem, as my post with images indicates - https://forum.avast.com/index.php?topic=284118.msg1629284#msg1629284 (https://forum.avast.com/index.php?topic=284118.msg1629284#msg1629284).
Not everyone is experiencing this problem or this forum would be on fire with activity.
Ordinarily with the Web Shield if there is a link on a site leading to a 3rd party site it alerts and blocks the primary site to prevent access, but it would normally give the primary site in the alert information, which is what I can't understand.
what exactly is your security setup? I ask, as I've maintained from the beginning, that everyone's operating environment is different. I'm running a minimalistic setup(avast, malware bytes, spybot SD, zone alarm firewall) as I need a more performance oriented configuration.
I'm gonna go out on a limb and say you didn't see my post on page 2...
What page 2? For me, this is still page one of this thread.
What is the reply #?
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Then explain to me why I don't have that problem, as my post with images indicates - https://forum.avast.com/index.php?topic=284118.msg1629284#msg1629284 (https://forum.avast.com/index.php?topic=284118.msg1629284#msg1629284).
Not everyone is experiencing this problem or this forum would be on fire with activity.
Ordinarily with the Web Shield if there is a link on a site leading to a 3rd party site it alerts and blocks the primary site to prevent access, but it would normally give the primary site in the alert information, which is what I can't understand.
what exactly is your security setup? I ask, as I've maintained from the beginning, that everyone's operating environment is different. I'm running a minimalistic setup(avast, malware bytes, spybot SD, zone alarm firewall) as I need a more performance oriented configuration.
I'm gonna go out on a limb and say you didn't see my post on page 2...
What page 2? For me, this is still page one of this thread.
What is the reply #?
Hi Bob
Reply #28 Poster lists MBam, Spybot S&D and Zone Alarm Firewall :)
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Then explain to me why I don't have that problem, as my post with images indicates - https://forum.avast.com/index.php?topic=284118.msg1629284#msg1629284 (https://forum.avast.com/index.php?topic=284118.msg1629284#msg1629284).
Not everyone is experiencing this problem or this forum would be on fire with activity.
Ordinarily with the Web Shield if there is a link on a site leading to a 3rd party site it alerts and blocks the primary site to prevent access, but it would normally give the primary site in the alert information, which is what I can't understand.
what exactly is your security setup? I ask, as I've maintained from the beginning, that everyone's operating environment is different. I'm running a minimalistic setup(avast, malware bytes, spybot SD, zone alarm firewall) as I need a more performance oriented configuration.
I'm gonna go out on a limb and say you didn't see my post on page 2...
What page 2? For me, this is still page one of this thread.
What is the reply #?
Hi Bob
Reply #28 Poster lists MBam, Spybot S&D and Zone Alarm Firewall :)
Thanks, I see 50 replies per page.
Looking at that list, I's suspect Zone Alarm Firewall as the probable cause.
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Then explain to me why I don't have that problem, as my post with images indicates - https://forum.avast.com/index.php?topic=284118.msg1629284#msg1629284 (https://forum.avast.com/index.php?topic=284118.msg1629284#msg1629284).
Not everyone is experiencing this problem or this forum would be on fire with activity.
Ordinarily with the Web Shield if there is a link on a site leading to a 3rd party site it alerts and blocks the primary site to prevent access, but it would normally give the primary site in the alert information, which is what I can't understand.
what exactly is your security setup? I ask, as I've maintained from the beginning, that everyone's operating environment is different. I'm running a minimalistic setup(avast, malware bytes, spybot SD, zone alarm firewall) as I need a more performance oriented configuration.
I'm gonna go out on a limb and say you didn't see my post on page 2...
What page 2? For me, this is still page one of this thread.
What is the reply #?
Hi Bob
Reply #28 Poster lists MBam, Spybot S&D and Zone Alarm Firewall :)
Thanks, I see 50 replies per page.
Looking at that list, I's suspect Zone Alarm Firewall as the probable cause.
Quite likely.
From my experience, all 3 can and have caused conflict/unexpected behavior along side of Avast.
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I don't have any problems on https://amazon.com or https://amazon.nl
So I don't think this is an Avast problem.
Greetz, Red.
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honestly...would I have bothered defending myself let alone reporting a problem here if it was THAT simple?
in any event, according to another thread, problem's been acknowledged and fixed by avast support team...so I was right, false positive.
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honestly...would I have bothered defending myself let alone reporting a problem here if it was THAT simple?
in any event, according to another thread, problem's been acknowledged and fixed by avast support team...so I was right, false positive.
If you insist and it makes you happy, consider the problem solved. If you still can't reach the site, consider following the suggestion of checking the probability that the problem is one of the programs you're using. Most likely Zone Alarm.
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see attachment for my response.
you need not respond given your close minded thoughts on this now resolved issue.
and on that note, I'm walking away from this thread.
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see attachment for my response.
you need not respond given your close minded thoughts on this now resolved issue.
and on that note, I'm walking away from this thread.
Resolved without any real explanation isn't a resolution to me.