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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jvlerks on June 21, 2021, 01:34:14 PM

Title: [SOLVED] Problem updating Mozilla Thunderbird
Post by: jvlerks on June 21, 2021, 01:34:14 PM
Hello, I got a message that Avast Free Antivirus 21.5.2470 (versie 21.5.6354.675) isn't able to update Mozilla Thunderbird (TB): "Something went wrong and the update failed. Try it again."
TB has already the most actual version [78.11.0 (64 bits)]. So this message isn't usefull, but did not disappear.
It only disappears when I uninstall TB.
Is it an bug?
Title: Re: Problem updating Mozilla Thunderbird
Post by: Asyn on June 21, 2021, 01:40:21 PM
Confirmed, same here. I put TB on the ignore list (for now).
Title: Re: Problem updating Mozilla Thunderbird
Post by: DavidR on June 21, 2021, 04:07:31 PM
Also confirmed.
Title: Re: Problem updating Mozilla Thunderbird
Post by: manoliar on June 22, 2021, 06:41:34 AM
Confirmed for both (avast free win 10 20H2) and avast premium (win10 21H1).
Title: Re: Problem updating Mozilla Thunderbird
Post by: Asturias7 on June 22, 2021, 07:03:47 AM
Happened to me as well. I also put it on the ignore list.
Title: Re: Problem updating Mozilla Thunderbird
Post by: SpeedyPC on June 22, 2021, 07:22:05 AM
The same issue above and I'm sure Avast will fix it ASAP!!!
Title: Re: Problem updating Mozilla Thunderbird
Post by: DavidR on June 22, 2021, 12:19:12 PM
Personally I don't depend on these Avast Program updates, but do my own manual program updates for those programs I use frequently.

I also monitor the >> Updates << topic https://forum.avast.com/index.php?topic=9671.0 which gives Updates to hundreds of updates not covered by the few monitored by Avast.
Title: Re: Problem updating Mozilla Thunderbird
Post by: Asyn on June 22, 2021, 12:41:34 PM
The same issue above and I'm sure Avast will fix it ASAP!!!
I reported it yesterday (via Slack) and the devs are checking it.
Title: Re: Problem updating Mozilla Thunderbird
Post by: OrdosAlpha on June 23, 2021, 07:05:06 AM
Also getting this bug. Stuck Thunderbird onto the ignored software list.
Title: Re: Problem updating Mozilla Thunderbird
Post by: OrdosAlpha on July 14, 2021, 09:02:33 AM
Still an issue after updating to Thunderbird 78.12 yesterday.
Title: Re: Problem updating Mozilla Thunderbird
Post by: DavidR on July 14, 2021, 12:38:15 PM
The same issue above and I'm sure Avast will fix it ASAP!!!
I reported it yesterday (via Slack) and the devs are checking it.

This appears to have spread to Firefox, telling me there is an update available when I have the latest version.

So two for two on Mozilla products, I disabled checking on Thunderbird, looks like I'm going to do this for Firefox.  Gets to the point that I may just remove/disable this component.

Doing a Check For Updates now indicates all programs are up to date.

Title: Re: Problem updating Mozilla Thunderbird
Post by: Asyn on July 16, 2021, 11:11:22 AM
Dev-Info: We have implemented some patches in the meantime, the vps module (new Software Updater module) was already released to the public.
Title: Re: [SOLVED] Problem updating Mozilla Thunderbird
Post by: jvlerks on July 25, 2021, 05:38:37 PM
As you can see, the problem is solved. Thanks   :D :D