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Business Products => Archive (Legacy) => Avast Business => Avast Distributed Network Manager => Topic started by: Kinder on May 22, 2007, 10:34:27 AM

Title: [Solved] Problem updating mirror
Post by: Kinder on May 22, 2007, 10:34:27 AM

Hi,

I've got an ADNM installed for 1 year now, and I've that problem :

10:21:19 min/gen  scr: mirroring 'av_net'.
10:21:19 min/gen  scr: downloading of file 'av_pro_hlp408-ad-a9.vpu' failed.
10:21:19 min/gen  Err:The package is broken.
10:21:19 min/gen  Return code: 0x20000011 [The package is broken.]

This is not the first time this happens, the last time I reinstalled the ADNM (not same customer), but I don't want to do this, the site is 200km away...

I tried to delete the content of the mirror\mirror folder, but the mirroring failed with the above error.

Title: Re: Problem updating mirror
Post by: Forejt on May 22, 2007, 03:17:29 PM

Do you use proxy server for connection to internet?

You can try to download failed file manually from here:

http://files.avast.com/iavs4x/av_pro_hlp408-ad-a9.vpu

and copy that file to mirror\mirror folder, then run mirror again (either run mirror task from ADNM console, or restart avast! Management Server service)

Title: Re: Problem updating mirror
Post by: Kinder on May 22, 2007, 03:50:21 PM

Quote from: Forejt on May 22, 2007, 03:17:29 PM

Do you use proxy server for connection to internet?

You can try to download failed file manually from here:

http://files.avast.com/iavs4x/av_pro_hlp408-ad-a9.vpu

and copy that file to mirror\mirror folder, then run mirror again (either run mirror task from ADNM console, or restart avast! Management Server service)

yes we use a transparent proxy for filtering and i can't download the file (blocked by proxy).

I'm trying to find an other solution to download the file, but I think the whole av_pro_hlp408* files are corrupted (having this bug 3 times already...).

Title: Re: Problem updating mirror
Post by: Kinder on May 22, 2007, 04:16:54 PM

Quote from: Kinder on May 22, 2007, 03:50:21 PM

Quote from: Forejt on May 22, 2007, 03:17:29 PM

Do you use proxy server for connection to internet?

You can try to download failed file manually from here:

http://files.avast.com/iavs4x/av_pro_hlp408-ad-a9.vpu

and copy that file to mirror\mirror folder, then run mirror again (either run mirror task from ADNM console, or restart avast! Management Server service)

yes we use a transparent proxy for filtering and i can't download the file (blocked by proxy).

I'm trying to find an other solution to download the file, but I think the whole av_pro_hlp408* files are corrupted (having this bug 3 times already...).

Ok I tried with wget for windows, it worked, but I get the same error again.

EDIT : In fact, the file contains HTML code from the proxy server (acces denied). I'm trying to clear the cache of the proxy and/or disable it just for the update.

EDIT 2 : I copied all av_pro_hlp408* files by hand and disabled the proxy. The update doesn't work. I re-enable the proxy and the mirroring re-worked... wait...

17:20:28 min/gen  scr: mirroring 'av_net'.
17:22:46 min/gen  scr: downloading of file 'av_srv_dll405-ad-a3.vpu' failed.
17:22:46 min/gen  Err:The package is broken.
17:22:46 min/gen  Return code: 0x20000011 [The package is broken.]

Damn !! T_T

Title: Re: Problem updating mirror
Post by: Kinder on May 22, 2007, 06:03:20 PM

OK, I don't know why the mirroring wouldn't work, with or without the proxy, but I copied the buggy files by hand from an other ADNM and the server finished the mirroring.
It happens 3 times, I reinstalled the ADNM twice and the third one, I just copied the corrupted files.

Does anyone had the same problem ?