Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: sgrbrlnd on June 21, 2007, 10:28:58 AM

Title: No Updates
Post by: sgrbrlnd on June 21, 2007, 10:28:58 AM

My Avast4 home edition doesn't update any more its files .
If I try manually ,still doesn't update and doesn't give any warning or information .
What can be appened ?
I 've winXP .
Many thanks. 

Title: Re: No Updates
Post by: avatar2005 on June 21, 2007, 10:47:44 AM

Hi! Try to kook at Update expiration date ( maybe your license has been expired.
BTW maybe your firewall is blocking avast to access to update servers? ??? ::)

Title: Re: No Updates
Post by: DavidR on June 21, 2007, 04:03:41 PM

Is there any errors/information I know you said it didn't give any ?
There may be something here - Check the avast! Log Viewer (right click the avast icon), Error, Warning, Notice or Info sections.

What is your firewall ?
Does it allow avast.setup internet access ?
- If it does delete the entries for them and do a manual update, this will force the firewall to ask permission again, allow it and check, remember, etc.

Title: Re: No Updates
Post by: Lisandro on June 21, 2007, 11:40:33 PM

Please, post the last 100-150 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log