Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: David1131 on July 18, 2021, 04:25:20 AM

Title: Despite Having Paid & Renewed, Keep Getting Spammy Avast Promo Renewal Offer
Post by: David1131 on July 18, 2021, 04:25:20 AM

Hi guys,

I'm a Premium paying user for Security, Secureline, and Password.

Despite having renewed last month, I keep getting spammy Avast popups upon PC startup to renew early, etc.  >:(

I thought it would eventually disappear but seems like it's been going on for around a month.

How to get rid of this without blocking legit popup warnings about attacks?

(Even if I were a free user for which I'm not, it's so spammy by the way)  ::)

Title: Re: Despite Having Paid & Renewed, Keep Getting Spammy Avast Promo Renewal Offer
Post by: Asyn on July 18, 2021, 09:49:16 AM

You can disable the ads in the paid versions: Avast GUI -> Settings -> Personal Privacy

Title: Re: Despite Having Paid & Renewed, Keep Getting Spammy Avast Promo Renewal Offer
Post by: David1131 on July 26, 2021, 04:21:07 AM

Thanks will try it.

Title: Re: Despite Having Paid & Renewed, Keep Getting Spammy Avast Promo Renewal Offer
Post by: Asyn on July 26, 2021, 08:54:42 AM

You're welcome.

Title: Re: Despite Having Paid & Renewed, Keep Getting Spammy Avast Promo Renewal Offer
Post by: David1131 on August 07, 2021, 04:27:16 AM

Unfortunately it's still there  :'(

So spammy

Title: Re: Despite Having Paid & Renewed, Keep Getting Spammy Avast Promo Renewal Offer
Post by: Asyn on August 07, 2021, 11:43:24 AM

Post a screenshot.

Title: Re: Despite Having Paid & Renewed, Keep Getting Spammy Avast Promo Renewal Offer
Post by: David1131 on August 17, 2021, 04:34:24 AM

Hi there...

Thanks for the reply, I've attached the screenshots

Title: Re: Despite Having Paid & Renewed, Keep Getting Spammy Avast Promo Renewal Offer
Post by: Asyn on August 17, 2021, 09:40:45 AM

Did you buy from Avast directly or from a reseller..?

Title: Re: Despite Having Paid & Renewed, Keep Getting Spammy Avast Promo Renewal Offer
Post by: David1131 on August 17, 2021, 01:11:15 PM

Directly from the Avast website...   :-\

Title: Re: Despite Having Paid & Renewed, Keep Getting Spammy Avast Promo Renewal Offer
Post by: Asyn on August 17, 2021, 01:17:21 PM

1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.