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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: yakwhacker on June 26, 2007, 08:46:45 PM

Title: {STATUS_DEVICE_DATA_ERROR} Boot-time scan problem
Post by: yakwhacker on June 26, 2007, 08:46:45 PM

Hi all, just wondering if anyone had seen this problem I'm running into. 

I'm using Avast 4.7, most recent defs, on a HP Pavilion a367c PC.  The boot time scan I ran gave me this message every time something was detected:

File C:\[whatever] Error 0xc000009c {STATUS_DEVICE_DATA_ERROR}

has anyone had this issue?  Is it indicative of a hardware problem?  Any ideas on how to resolve this?

Kent

Title: Re: {STATUS_DEVICE_DATA_ERROR} Boot-time scan problem
Post by: igor on June 26, 2007, 09:19:55 PM

Why do you think this message was shown whenever something was detected?
Can you attach the following file here?
<avast4>\Data\Log\aswBoot.log

Title: Re: {STATUS_DEVICE_DATA_ERROR} Boot-time scan problem
Post by: Thewizard on October 09, 2013, 12:33:08 PM

Hi, I get the same error with AMD motherboard and 64 bit Windows 8 Pro:

Windows\Winsxs\amd64_microsoft-windows-winocr-ocrengines_31bf3856ad364e35_6.6.9200.16384_none_fcOebe40bcd54a89\tctree.dat

Error Oxc000009C {STATUS_DEVICE_DATA_ERROR}

Title: Re: {STATUS_DEVICE_DATA_ERROR} Boot-time scan problem
Post by: igor on October 09, 2013, 02:43:05 PM

There may be a bad block on your hard disk... I'd suggest to run a disk check (including surface scan).

Title: Re: {STATUS_DEVICE_DATA_ERROR} Boot-time scan problem
Post by: Thewizard on October 23, 2013, 10:49:34 PM

OK thanks.

Title: Re: {STATUS_DEVICE_DATA_ERROR} Boot-time scan problem
Post by: Eddy on October 23, 2013, 10:53:08 PM

Start > run > chkdsk /r
It most likely says the system is in use, if it does choose yes if it asks to schedule it and reboot.

Title: Re: {STATUS_DEVICE_DATA_ERROR} Boot-time scan problem
Post by: Gorg on October 23, 2013, 10:56:41 PM

RISE fwom your gwave!

Title: Re: {STATUS_DEVICE_DATA_ERROR} Boot-time scan problem
Post by: Thewizard on October 23, 2013, 11:06:08 PM

Ha Ha.
Nope ran chkdsk command, no bad sectors.

Title: Re: {STATUS_DEVICE_DATA_ERROR} Boot-time scan problem
Post by: Eddy on October 23, 2013, 11:49:26 PM

At least we have one possible cause ruled out.
Ok, next thing to check/do: start > run > sfc /scannow