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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Vladyslav 2 on July 20, 2021, 12:18:34 PM

Title: Reason for adding a domain to the list of threats
Post by: Vladyslav 2 on July 20, 2021, 12:18:34 PM

Hi
We would like to know why the antivirus is blocking links of our domain  dashboard.mgid.com
Could you explain how it happened and what procedure you need to do in order to get the domain out of the block

Our links
 https://dashboard.mgid.com

Avast Security
v.14.0
v. signatures 21072000
https://prnt.sc/1dggts4

Alerts
https://prntscr.com/1dgj7o1
https://prntscr.com/1dgj5qq
Also alert for js
https://prnt.sc/1dgkijb


Avast Premium Security
v.21.5.2470
v. signatures  210719-4

Has the same alerts on Windows 10

Title: Re: Reason for adding a domain to the list of threats
Post by: Asyn on July 20, 2021, 12:25:46 PM

Please attach your screenshot(s), some of us don't follow external links. ;)

Title: Re: Reason for adding a domain to the list of threats
Post by: Asyn on July 20, 2021, 12:28:02 PM

-> https://sitecheck.sucuri.net/results/https/dashboard.mgid.com
-> https://www.virustotal.com/gui/url/d1295b08c6f5e40e84b14c2b3a9e1d0f05da8ea3ea272551d0386ec9c712d8d5/detection

Title: Re: Reason for adding a domain to the list of threats
Post by: Vladyslav 2 on July 20, 2021, 03:48:52 PM

We attached files
for request below

Title: Re: Reason for adding a domain to the list of threats
Post by: Vladyslav 2 on July 20, 2021, 04:03:43 PM

And second one

Title: Re: Reason for adding a domain to the list of threats
Post by: r@vast on July 20, 2021, 05:17:52 PM

Quote from: Vladyslav 2 on July 20, 2021, 12:18:34 PM

Hi
We would like to know why the antivirus is blocking links of our domain  dashboard.mgid.com
Could you explain how it happened and what procedure you need to do in order to get the domain out of the block

Our links
 https://dashboard.mgid.com

Avast Security
v.14.0
v. signatures 21072000
https://prnt.sc/1dggts4

Alerts
https://prntscr.com/1dgj7o1
https://prntscr.com/1dgj5qq
Also alert for js
https://prnt.sc/1dgkijb


Avast Premium Security
v.21.5.2470
v. signatures  210719-4

Has the same alerts on Windows 10

Hi,

Please report the detected URL here: https://www.avast.com/false-positive-file-form.php for our virus specialist will look into it.

Title: Re: Reason for adding a domain to the list of threats
Post by: Vladyslav 2 on July 20, 2021, 05:28:38 PM

HI
I'v reported following by link you gave me above
Thanks