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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: reemp91 on July 23, 2021, 06:20:36 PM

Title: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: reemp91 on July 23, 2021, 06:20:36 PM
[ISSUE] Avast Disabling Twitch.tv Video Player!

(https://cdn.discordapp.com/attachments/802458704800251924/868165431599431761/Screenshot_2.png)

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(https://cdn.discordapp.com/attachments/802458704800251924/868165431578488862/Screenshot_3.png)
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: Asyn on July 24, 2021, 02:57:04 PM
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: EKMO on July 24, 2021, 04:26:03 PM
This same thing is happening to me just now aswell, its only on some stream for me which is also weird - i am assuming its depending on which Twitch server the streamer is using
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: rocksteady on July 25, 2021, 05:03:09 PM
@EKMO See the post by Asyn above yours. You can also report a FP.
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: tsleezy on July 26, 2021, 02:47:15 PM
Same problem here. This problem is reported on many reddit sites. AVG users have also reported this issue. As far as I know, Avast and AVG use the same virus database. The problem must be on the backend / database side. Any official information from devs @Asyn?
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: Asyn on July 27, 2021, 09:40:05 AM
Any official information from devs @Asyn?
-> https://forum.avast.com/index.php?topic=291864.msg1640273#msg1640273
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: Tom3030 on October 16, 2021, 01:28:49 AM
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php

Any way to add twitch to exclusions to avoid this? I already tried adding the url in Avast but it still keeps blocking some channels on twitch, very annoying.
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: Asyn on October 16, 2021, 09:53:44 AM
Post a screenshot of the Avast warning.
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: rocksteady on October 16, 2021, 11:44:46 AM
I note uBlock Origin did a patch to fix problem with twitch.tv in 1.38.6
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: Tom3030 on October 16, 2021, 03:40:52 PM
I note uBlock Origin did a patch to fix problem with twitch.tv in 1.38.6

I have ublock but it's not dojng anything for me regarding twitch and Avast.
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: Asyn on October 16, 2021, 03:53:21 PM
I note uBlock Origin did a patch to fix problem with twitch.tv in 1.38.6
I have ublock but it's not dojng anything for me regarding twitch and Avast.
There was a bug in uBO. Update to the latest version.
-> https://github.com/gorhill/uBlock/releases/tag/1.38.6
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: Tom3030 on October 16, 2021, 04:39:31 PM
Post a screenshot of the Avast warning.

Here just got another one today on a channel I follow, getting more and more frustrating. Strange yesterday I only saw the warning inside Avast when I opened the program, and then there was a blue dot on the Avast tray icon indicating there was something there. But today I got the popup window with sound and everything, not sure how it changed like that from last night. I turned off the sounds now.

Another thing I find strange is when I use epic privacy browser routing through USA proxy I don't get blocked. So 'ill have to use this for now for those that are blocked, I hope it gets fixed soon though cause I prefere to use my main browser chrome.
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: Tom3030 on October 16, 2021, 04:47:58 PM
I note uBlock Origin did a patch to fix problem with twitch.tv in 1.38.6
I have ublock but it's not dojng anything for me regarding twitch and Avast.
There was a bug in uBO. Update to the latest version.
-> https://github.com/gorhill/uBlock/releases/tag/1.38.6

Updated to latest uBO, didnt help or fix the problem, I still get blocked by Avast on some twitch channels.
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: Tom3030 on October 16, 2021, 05:10:45 PM
Are there really no working way to add twitch to exlusions in Avast? If I turn off all shields I get in but thats not a good solution ...
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: Tom3030 on October 17, 2021, 01:20:24 AM
I note uBlock Origin did a patch to fix problem with twitch.tv in 1.38.6
I have ublock but it's not dojng anything for me regarding twitch and Avast.
There was a bug in uBO. Update to the latest version.
-> https://github.com/gorhill/uBlock/releases/tag/1.38.6

Can you tell me if there is a way to add twitch to exclusion so it wont block certain channels? If not possible let me know and I will look for another AV. Avast have a section where I can add websites but seems it doesnt work with twitch.
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: Asyn on October 17, 2021, 10:15:43 AM
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: Tom3030 on October 17, 2021, 06:13:02 PM
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php

Many have already reported these FP from twitch months ago and nothing has been done, so im not going to report them cause they don't seem to do anything about it.

Also my question to you is still can we add twitch to exclusions or not? I tried but it's not helping with anything, what is the point having the add to exclusion option if it doesnt work for the websites we add?
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: r@vast on October 19, 2021, 11:49:08 AM
Can you tell me if there is a way to add twitch to exclusion so it wont block certain channels? If not possible let me know and I will look for another AV. Avast have a section where I can add websites but seems it doesnt work with twitch.

Hi,

Can you provide a screenshot of the URL in the exclusion list?
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: redwolfe_98 on October 20, 2021, 10:57:00 AM
Can you provide a screenshot of the URL in the exclusion list?
if you look back through the thread, "tom3030" posted one screenshot of a twitch URL's being blocked by the avast program.

https://forum.avast.com/index.php?action=dlattach;topic=291546.0;attach=220264;image (https://forum.avast.com/index.php?action=dlattach;topic=291546.0;attach=220264;image)
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: r@vast on October 21, 2021, 05:30:52 PM
Can you provide a screenshot of the URL in the exclusion list?
if you look back through the thread, "tom3030" posted one screenshot of a twitch URL's being blocked by the avast program.

https://forum.avast.com/index.php?action=dlattach;topic=291546.0;attach=220264;image (https://forum.avast.com/index.php?action=dlattach;topic=291546.0;attach=220264;image)

Hi,

Thank you. I did see the screenshot but it is not what I am asking for.

I am referring to (Menu > Settings > Exceptions)
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: Tom3030 on October 23, 2021, 04:26:31 AM
Can you provide a screenshot of the URL in the exclusion list?
if you look back through the thread, "tom3030" posted one screenshot of a twitch URL's being blocked by the avast program.

https://forum.avast.com/index.php?action=dlattach;topic=291546.0;attach=220264;image (https://forum.avast.com/index.php?action=dlattach;topic=291546.0;attach=220264;image)

Hi,

Thank you. I did see the screenshot but it is not what I am asking for.

I am referring to (Menu > Settings > Exceptions)


The text in the window  is danish but you can see the 3 urls I added, but maybe it's not correctly done, not sure. Btw. it seems to have stopped for now, but not because I added these urls, just havent had any channels blocked the last few days so thats good.
Title: Re: [ISSUE] Avast Disabling Twitch.tv Video Player!
Post by: r@vast on November 05, 2021, 01:05:35 PM

The text in the window  is danish but you can see the 3 urls I added, but maybe it's not correctly done, not sure. Btw. it seems to have stopped for now, but not because I added these urls, just havent had any channels blocked the last few days so thats good.

Hi,

The detected URL is ttvnw.net, so you would want to add that.