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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: wytwlfmn on July 04, 2007, 10:48:32 AM

Title: Undeletable/uncleanable File
Post by: wytwlfmn on July 04, 2007, 10:48:32 AM
I looked but could not find a post on this problem. A file named cp1041.nls is present on my root directory. Its identified as being infected with a w32 trojan general{other}. I've googled this also and there doesn't seem to be a fix for this. Please help. If I missed a previous post and/or fix please show me the link so I may fix this.
Title: Re: Undeletable/uncleanable File
Post by: Lisandro on July 04, 2007, 03:50:24 PM
If a virus is replicant (coming and coming again), you should:

1) Disable System Restore on Windows ME (http://support.microsoft.com/default.aspx?scid=kb;en-us;Q264887) or Windows XP (http://support.microsoft.com/default.aspx?scid=kb;%5BLN%5D;310405). System Restore cannot be disabled on Windows 9x and it's not available in Windows 2k. After boot you can enable System Restore again.

2) Clean your temporary files. You can use [ur=http://www.stevengould.org/downloads/cleanup/]CleanUp[/url] or the Windows Advanced Care (http://www.iobit.com/AdvancedWindowsCarePersonal/index.html) features for that.

3) Schedule a boot time scanning with avast. Start avast! > Right click the skin > Schedule a boot-time scanning. Select for scanning archives. Boot. Other option is scanning in SafeMode (http://support.microsoft.com/default.aspx?scid=kb;en-us;315222) (repeatedly press F8 while booting).

4) It will be good if you download, install, update and run other trojan remover tools: a-squared (http://www.emsisoft.com/en/software/free/) and/or Free AVG Antispyware (http://www.ewido.net/en/) (trojan removers). Some users recommend SUPERantispyware (http://www.superantispyware.com) or Spyware Terminator (http://www.spywareterminator.com/).

5) Use the immunization of SpywareBlaster (http://www.javacoolsoftware.com/spywareblaster.html) or, which is better, the  Windows Advanced Care (http://www.iobit.com/AdvancedWindowsCarePersonal/index.html) features of spyware/adware cleaning and removal.