Avast WEBforum
Consumer Products => Avast SecureLine VPN => Topic started by: David1131 on July 26, 2021, 04:18:17 AM
-
Hello!
I have a paid SecureLine subscription which allows me 10 devices,
When I login to Avast account online, it correctly says I'm using it in 3 devices.
However, only 2 of this 3 (PC and Android phone) can access the service.
The 3rd device, the Android tablet, doesn't allow me to use it and says my membership is expired.
When I click "Already purchased" it then prompts me to link my Android device to my subscription by logging in to my Avast account.
When I use my Avast account same as Avast website, the device says wrong username or password. I checked several times and I guarantee there is no typo error by me. I have also re-logged in to my Avast account on the Avast website to verify that my username and password are correct.
What to do next? ::)
-
Hi,
Please report this issue directly via the Avast SecureLine VPN application. Please tap the cogwheel icon in the Avast SecureLine VPN application on your Android tablet to open "Settings", > then tap "Help"> "Contact support"